Scopri il migliore ristorante di cucina altre cucine d'europanella città Turate della Como

16/10/2025: Totally Unfair Customer treatment! I by accident at the wrong date and they took my money without giving me a chance to change the reservation. I planned to book three weeks in advance but didn’t pay attention and booked for the same day. Next day I realised the mistake contacted booking.com and the Hotel. After several rounds of asking to change the booking to the desired date the Hotel just hang up the phone. I would have accepted to pay a portion of the room I never used. It was my mistake. The Hotel just decided to take all money claimed that they could have sold the room that night. I booked it at 18:00 and I think that would not have happened that someone else would have come to take the room. Booking.com customer service was friendly but pushed responsibility 100% to the Hotel. Hotel claimed that they cannot do anything because booking.com has already processed everything and it cannot be refunded. Ultimately I called the Hotel 4 times and booking.com 3 times. Very disappointed and extremely low customer service from both. Not even an offer to me on how to solve it. I will never go to this Hotel and delete the booking.com app.

14/10/2025: The restaurant is also excellent