villa cappuggi In Pistoia

I was very disappointed with the beds. I booked a double room, and the bed was made up of two mattresses joined together, not a single double mattress, resulting in a gap in the middle. I also booked a triple room, and the third bed was a sofa bed.

Above average structure and staff

Short New Year's Eve getaway with friends, three couples. The apartments were spacious and equipped with every comfort, and were satisfactory. The food was absolutely terrible: two average dinners with no choice of dishes, and the New Year's Eve dinner was absolutely subpar. Even plates and cutlery were missing, and fruit was served to half the guests without plates or cutlery. The food was extremely poor quality, poorly cooked, and served well in advance, resulting in it being dry and cold. The waiters were rude and unprofessional. Recommended for bed and breakfast only.

Clean and well-furnished rooms. Excellent location for exploring the city.

I've been here before for work and can confirm the quality of the hotel: the only flaw this time was the really small room. The cleanliness was excellent, and the breakfast offered a wide and varied selection of both sweet and savory options. I'd like to thank the lady at reception this morning who, despite our short stay, arranged a transfer to the station for us. We'll definitely be back.

We were a couple and 2 children, the service was amazing, everything we asked for was given to us, a rich and good breakfast. Large rooms. They also had a selection of gluten-free products. We enjoyed it very much. We would return to the same hotel again. Good location not far from Florence.

Beautiful quiet place congratulations to everyone

The structure is a bit dated. Problems with the bathroom drains.

Top hotel in a great location. We stayed in the apartment. Spotlessly clean, highly recommended. Beautiful gardens.

Basic and very clean rooms. Good breakfast. Dinner needs to be reviewed, both in terms of food and service.