08/10/2025: Meh. That's about sums up this place. Everyone was friendly enough and sure there's beds and bathrooms.....
Phone that didn't work only rang at 7 am and 730 am randomly. Wifi that connects and disconnects about every 2 minutes. The spa attendant was nice but during our treatments never asked about the pressure (which was almost non existent), housekeeping seemed annoyed that we didn't want them in our room, and overall just not as nice as one would hope for the price or sleeping the 4.5 star review. The place isn't bad but middle of the road at best.
I'm trying to post and the wifi has cut out 3 times. Oh and it connects but without Internet making it wildly useless
Check your room doors when leaving. It takes quite a bit of force to get them shut and if you're not paying attention, it won't actually shut.
30/09/2025: We stayed here for a total of nine nights in September 2025, and I highly recommend this hotel. The building was originally the stock exchange. It has a prime location in the heart of Palermo, beautiful interior design, and a fantastic breakfast room.
Check-in and check-out went smoothly. Your luggage is brought to your room.
The rooms are very large, air-conditioned, and there's a small refrigerator.
There's live music on weekends: the alternation between piano and violin (by ONE musician in the middle of a song) really impressed us.
The breakfast is very varied. Since we both have celiac disease, we have to follow a gluten-free diet for health reasons. We were always served pre-packaged (contaminated) bread. Pre-packaged gluten-free crispbread, muffins, and the like are also available at the buffet. Coffee, cappuccino, and other items, as well as fried eggs, are freshly prepared upon request.
Many of the staff speak virtually no English. A translator app solves this problem. Everyone is very nice and charming. I don't understand some of the negative reviews.
Since we had several full-day excursions, we were unable to enjoy breakfast two or three times. Upon request the night before, a substantial breakfast (gluten-free) was packed for us in a paper bag: bread, spread, fruit, juice, water, a cup, and a knife/fork/spoon. Excellent service!
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