Torre Cintola In Monopoli

At the top! Beautiful setting and welcoming staff

We stayed in the penultimate week of August and had a great time! The resort takes great care in the cleanliness of the common areas and rooms, in the maintenance and in the quality of the food. Excellent for spending time relaxing and enjoying moments of leisure thanks to the super friendly entertainers! All the waiters were very friendly and professional, especially Mimmo and Gianfranco with whom we had a little more to do😊 also very kind were some of the room tidyers whose names I unfortunately don't remember! Overall all the staff were super helpful and friendly! If I can recommend an improvement, I think it would be appreciated to include in the stay (bookable only once per guest) a free entrance to the spa or a lunch/dinner at the seaside restaurant! So you can enjoy the experience 100%.

Very expensive hotel. Even if we had half board (3400 euros for 2), a coke 4 euros, an aperitif 10 euros, swimming cap obligatory and paying of course. They still have to realize that if we don't reserve, they are nothing. Taking advantage of the fact that the hotel is in the middle of nowhere to get prices like that is not very great. That said, the breakfast and dinner are quality. Entertainment rather lousy and no evening show. On arrival, no room before 5 p.m. and we must vacate the room at 10 a.m. upon departure. I think it's an abuse. No beach as said in the advert but on the seaside with an advance of rocks and pebbles. The part of the sea reserved for customers is ridiculously small.

My recent stay at the Torre Cintola resort was exceptional, confirming all the excellent impressions I had during my first holiday. Coming back here for the second time was a winning choice, and the resort once again exceeded my expectations. Besides the beauty of the property and the lovely location, what really made my holiday memorable was the staff. Special thanks go to the waiter Cosimo, who with his courtesy and attention made every meal a real pleasure. His dedication to work is evident in every gesture. Another special mention goes to the lifeguard Francesco, who helped make my days on the beach extremely relaxing and safe. Francesco not only maintains a quiet and well-kept environment, but is also a precious person. Finally, I cannot fail to thank the director Paola, whose availability and courtesy made my experience at Torre Cintola even more pleasant. His attention to guests' needs and his ability to make everyone feel at home was truly appreciated. Torre Cintola is a special place, and the hospitality received this time confirmed my intention to return again in the future. Thank you to all the staff for making this second experience just as wonderful as the first!

Overall more than sufficient. Definitely a beautiful location with a strategic position for visiting nearby towns. I would bring more accuracy to improve.

Very pleasant place, friendly and professional staff. The meals are good and diverse because they are local and fresh.

Very thorough cleaning and professionalism.. varied food with a wide choice.. pleasant dancing evenings and calm and very friendly entertainment... strong point is the possibility of reaching the wonderful points of the coast by car.. Alberobello.. Castellana Caves.. Monopolies. ... A special thank you to Mirko, unique and engaging and to Emma, ​​Alessia, Alessandro and Michele who made this week unforgettable and to all the rest of the team ... A hug 😘

spent six days in a beautiful place, excellent swimming pools and well-kept greenery. Special praise goes to the entertainment guys who were polite, fun and super professional, among them special praise goes to Mirko Alessandro Alessia and Emma.

Structure: 8+ As the title suggests, the structure is very beautiful, it attracts in all its spaces and above all it allows you to freely relax in every available corner. The greenery and all the outdoor spaces are very well looked after. The swimming pools (one salt and one sweet) are very comfortable and allow children to play in complete tranquility in the absence of dangers. Bar staff always available and very kind, as are the bathing assistants. Excellent and well organized beach towel service! Check-In: 7 The welcome at check in is very professional; the guys collect all the requests trying to always find the right and ready solution for every need. Cuisine: 10+ EXCELLENT and very nice the room manager, who with meticulous precision and CONSTANT attention, takes care of the well-being of all diners. The food is very well prepared, of high quality and DELICIOUS. The various culinary themed evenings are also wonderful, where you can taste different specialties every day, all delicious from this splendid region: Puglia. Animation: 10+ Very nice, very good, always active at any time of the day. Thanks to them, this holiday was full of fun, lots of laughter and unforgettable evenings. VERY GOOD!!! ROOM cleanliness: 2 (it would also deserve a ZERO) The only sore point and very DISAPPOINTING is the management and cleanliness of the room. We were staying in sector E - Room 525. Upon our arrival we were informed that the room was not yet ready and that MAYBE it would be available by 5pm, when I had promptly advised that I would arrive in the morning by 12pm: 30 and having children, I wanted the room at least in the early afternoon (waiting in the lobby for 5 hours is not a BEAUTIFUL welcome). Thanks to the intervention of the very kind ANTONIO at check-in, everything was resolved with an acceptable and completely normal wait... but I think that the good Antonio isn't always there to patch things up. Cleanliness, from my personal opinion: ABSENT (see photo), borders on basic hygiene and health standards. You can't NOT do the classic (and we assume it's good, even quick) cleaning and washing of the daily floor. The CLEANING service; of the room consisted of arranging (VERY blandly) the beds and placing the classic set of new towels. - None cleaned and vacuumed on the ground - No floor washing - Dust everywhere, even noticeable - Bathroom as on the FIRST day (provided it had been cleaned on the first day) and if the total INCONSISTENCE of carrying out even that little service that was forced to be done wasn't enough. THREE (3) times I received one less towel KIT...if there are 4 beds, we are 4 people...why are they leaving me 3? For the first two times, I was lucky to meet the lady outside who, even in a very annoyed way, gave me the missing set, the third time however we had to adapt... UNACCEPTABLE!!! But if this wasn't enough, we had another gem with the banal hand soap. Finished after less than 1 day (so it hadn't even been checked and filled for the initial room check) I was asked THREE times if it could be filled and THREE times NOTHING, NOTHING, ZERO...in the end I was ANNOYED. bought one at the property's bazaar...SHAMEFUL!!! But the most ANNOYING and UNBEARABLE thing is not being able to access the rooms at 3.30 pm (half past three in the afternoon) because the daily tour hadn't been done yet? Are we kidding? The room was free from 08:00 in the morning and after EIGHT AND A HALF hours nothing had still been done? Asking the lady in charge of our room for explanations, the answer was simple (always with a LOT of hassle): IT'S NOT MY FAULT, I HAVE MY OWN PRIORITIES!!! Well I think the Lady has had EIGHT hours to address her priorities but perhaps she is too busy with other DISTRACTIONS and CHARMS, and certainly can't think about doing the task she is paid for well.

Structure with attention to every detail, expert and attentive staff, perfect cleanliness. Rich and well-organized buffet menu with fresh local products. Excellent à la carte dishes. Abundant breakfast with a very varied offer. Maximum attention to the environment, plastic is totally absent and replaced by biodegradable materials. Fresh natural or sparkling water is always available free of charge. Free beach towels changed daily. Lifeguard service always present. Pleasant animation. Maximum care for the guest at every moment of the day. Wide availability of information also for boat excursions or trips. Very large but quiet environment. Very large parking inside the structure with 24-hour monitored access. The only critical note is the poor usability of the sea due to the location on the cliff.