First off the food was delicious- 4.5/5. We got the gourmet tasting menu and everything was fresh, there was a foreign object in my risotto but they remade it immediately.
However, for a Michelin restaurant I was shocked by the service and atmosphere. My fiance proposed and we decided to celebrate our engagement here. He not only mentioned this while booking but also mentioned it again after we were seated. The staff did not congratulate us or provide anything complimentary, I eat fine dining often and this was definitely a shock for me. Meanwhile, they provided an entire bottle of complimentary champagne to the table next to us because of a miscommunication in their reservation.
That same table next to us was yelling loudly inside the restaurant, all the other tables were glancing at them and we couldn't hear the servers because they were so loud. When we asked to switch tables the first server said no until we escalated to a manager. Again, no apologies were given and we felt like we were a burden to the restaurant when we're spending $200+ pp.
Dinner started at 7 and ended at 10:40. I understand there may be different cultural norms here but we were almost falling asleep at this pacing- some courses took 40+ minutes to arrive.
All in all I'm shocked this place has a Michelin. There are plenty of restaurants with great food, better service, and a much lower price point.
Christine Lee
.
05 Luglio 2024
6,0
We loved our experience at Tivoli. The food was top class, both tasty and creative. We enjoyed every single dish. Service was great too, especially the male head waiter. Would go back!
kubzariel
.
01 Luglio 2024
10,0
A 10/10 menu (starred!), excellent service and an environment that immediately puts you at ease. It was a true "journey into taste" also thanks to the advice on pairing wines with dishes. The chef? Super!!
Lucio Cavalieri
.
26 Giugno 2024
10,0
This is like eating in paradise with gods. Everything perfect. A dream. Heaven. Thank you all for a fantastic dinner.
Alexander S.
.
21 Giugno 2024
10,0
I stumbled upon this restaurant because it was the highest rated restaurant in the area. Although expensive, I was not disappointed. Highly recommended.
Scott Jordan
.
19 Giugno 2024
10,0
Simply good and a great place to stay 👌
Christoph Bertels
.
26 Maggio 2024
10,0
Sublime! Exceptional location with views of the Dolomites. Obsessive attention to detail, what makes the difference between eating out and having an experience. Very friendly, attentive and expert staff accompanied us during lunch with smiles and beautiful stories. Dishes that convey the Chef's profound knowledge and incredible skill. Processing of raw materials at the highest levels. Unforgettable lunch!
Edoardo De Vito
.
01 Aprile 2024
10,0
5 stars for the food, all good dishes, some exceptional (the lamb in two courses for example or the glass strudel).
The two entrées were also very welcome, the small pastries offered were nothing exceptional.
unfortunately we need to work on the service, although the waiters are all very kind and helpful, the level is not up to the level of the restaurant. they didn't serve water to all the diners, they kept walking past to offer cutlery and serve the dishes, we waited a long time to have the wine,...in short, from a restaurant with one star you expect the service to be of excellent quality. another level and there are no such basic errors.
probably all also accentuated by less than optimal space management (some diners were actually seated in places that were impossible for those serving the dishes to reach).
Gabriella Manes
.
14 Marzo 2024
8,0
I'll start by saying that no dish exploded in my mouth, leaving me amazed and completely taken aback. I was a little disappointed by this evening, I was hoping to have a Michelin star "experience" but that wasn't the case for me.
I continue by listing a series of small opinions from a simple enthusiast: the bathroom wasn't very good, perhaps a few too many tables, a dish that arrived wrong and one that was decidedly salty, a hard macaron and a pomegranate sorbet in which the pomegranate didn't appear!
I conclude by congratulating you for the friendliness, for the availability, for the kindness, for the welcome, for the wine, for the artichokes, for the spirits and for the feeling that this place has been able to convey to me, that is, that the past even if it brings with it some wonderful emotions that should be remembered.
Info Serravallo
.
07 Marzo 2024
6,0
Прекрасная атмосфера, уютный ресторан! Обслуживание на высшем уровне! Все что мы заказали , было вкусно! Прекрасным завершением вечера было Amaro Nonni!!
Nevena H
.
06 Marzo 2024
10,0