I am writing to express my utmost satisfaction with my recent stay at Starhotels Ritz in Milan. It was truly an unforgettable experience.
The hotel's prime location at the heart of Milan, within the bustling Buenos Aires street, provided a perfect setting for my trip. The commercial district surrounding the hotel offered convenience and a vibrant atmosphere.
The ambiance of the place was exceptional, but what truly made my stay memorable was the warm and welcoming staff. Special mention goes to Ms. Almira Orpilla at the front desk, whose assistance and perpetual smile made me feel right at home. Her daily recommendations on places to visit and guidance on train routes were invaluable.
During my time at the Bruschetteria Grill and BBQ, Ms. Sally Flores consistently provided outstanding service during our breakfast and dinner. Her dedication and patience were truly commendable. I would also like to acknowledge the excellent service of her colleagues, Olga and Mr. Lorenzo, the Manager. Together, they are assets to the hotel and exemplify excellence in hospitality.
I want to extend my gratitude to the entire team at Starhotels Ritz for their exceptional service. Keep up the excellent work, and rest assured, I will definitely be returning to your hotel on my future visits to Milan.