01/06/2024: On the plus side, the place, magnificent and well located, spacious room, well equipped and clean. Pretty common areas. The dinners at the restaurant are exceptional, among the best we had during our trip to Tuscany. To report an employee - alas! - exceptional, the waitress Nora at the restaurant for dinner, lively, competent, exceptionally welcoming and talkative, with whom unfortunately we only had to deal one evening... thanks to her.
On the passive side, the personal - customer interface. A disaster in an establishment like this. The only welcome words: "passports"... you sense from the moment you arrive that the customer is disturbing. Impression confirmed later... at breakfast a young, grumpy and totally mute woman hides everything she can to avoid having to deal with you, getting a drink on the terrace in the evening is an obstacle course, no one at home reception, no one anywhere... Amazing! Fortunately young Nora was there...
30/05/2024: After several years of being a guest in the villa, I feel like providing an objective and correct review. It is a historic villa from the 16th century which has its own structure and is wonderful as it is with the splendid park that surrounds it. They have spacious and well-kept rooms, cleanliness and service are very accurate. Of course there are well-defined spaces and it is certainly not a "modern" hotel but the beauty of the environment lies in this. The breakfast service, where you have a very well-stocked buffet available, is excellent. As for the desserts, I would like to underline that most of them are made by them and are delicious, fresh and of excellent taste. The kindness and professionalism of the staff is greatly appreciated, for me who spends a lot of time away from home, it is something priceless.
The restaurant has a large, quality menu, with fresh ingredients; they are very attentive to intolerances and the foods used and their availability towards the needs of all customers is added value.
The place is dreamlike, out of time, and the silence of the environment allows you to feel really good, whether you are on holiday or away on business.
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