Ristorante Sa Contonera In Tortolì

06/07/2025: Very nice hotel and in an excellent location because it is close to the mountains and in the open countryside. We arrived an hour early with respect to check-in and at the reception the boy who welcomed us informed us that the rooms were not ready but that we could use the pool until they were delivered. So, as indicated, after going to the pool after a short time we were attacked by a "lady" of the staff who without introducing herself accused us "how dare you enter the pool without authorization?". I won't even comment on the poor manners of the person who accuses without first checking with her staff, but I am surprised by the lack of professionalism of those who work in the hotel, because they still don't know how to relate to the customer (e.g. Excuse me, sir, I'm sorry, but without permission you cannot access / Excuse me, sir, how come you are in the pool, my colleagues didn't warn me). The hotel is really nice, the rooms a little dated but well furnished and very clean (the cleaning staff very professional and discreet). Too bad we booked a classic room that was advertised on the website with a shower and plastic box and they gave us a room with a disabled bathroom with a shower and plastic curtain. The breakfast, served on a wonderful terrace, was really good with a wide variety of sweet and savoury options, very kind and professional staff. The pool service at the bar was excellent with staff always attentive. Internal parking. Large and very clean pool with a beautiful landscape in the background. I would make the gentleman who was riding his bike around the hotel wear a uniform so that the customer does not get confused between the guests and the staff, just as all the staff should always have at least one badge/uniform to be identified by the customers.

27/06/2025: The hotel is smaller but very nice. Beautiful view and very friendly staff.