Ristorante Risotteria Del Borgo In Rocca di mezzo

23/11/2024: Friendly staff and top quality food! More attention to cleanliness!

11/11/2024: We stayed last night in this large and splendid medieval-style hotel with many advantages and some serious defects which, however, could be remedied. First of all we were very disappointed by the large amount of dust in the room and in some common areas. Hotel management must be much more careful and monitor cleanliness, especially of the rooms, investing much more in staff. The minibar was functional but empty, without the drinks and products that a 4-star hotel must offer. Breakfast is served in a beautiful medieval room but it is absolutely insufficient with very few fresh products, almost nothing is of good quality, both for the sweet but above all for the savory which had very little choice, only a few slices of cooked ham and very normal cheese. However, the advantages are many, with such a large and beautiful medieval structure all it would take is a little more targeted investment and greater attention to detail. The restaurant, also in medieval style, is beautiful, the food is almost all excellent and at a good price and the waiters are very kind (especially the more experienced Kosovan one). We thank the lady at the reception who was very kind and the owner who helped us solve a problem with the car battery that wouldn't start. When we return we hope that our advice has been taken into consideration by the hotel manager. However it was a very pleasant experience which I hope we will repeat soon. This is why we recommend it to everyone, especially lovers of medieval style like us...