Ristorante Pizzeria Magasè In Bivona

Yesterday I ordered three takeout pizzas: two regular ones, one gluten-free (said and specified). Fast service; the pizzas arrived after 45 minutes. As I was taking the first bite of my gluten-free pizza, luckily and from experience, I realized it was a regular pizza. I called the restaurant, and the guy who placed the previous order answered again. Instead of apologizing, he blamed me for not repeating it more often. In the end, I reordered the gluten-free pizza, which arrived after 20 minutes (as stated over the phone). The unfortunate thing is that I had to pay for it. I mean, it's not about the money itself, but they brought a pizza (which we didn't eat) that I hadn't requested or paid for. At the very least, I should have just paid for the difference for the gluten-free. As a customer, this is a very important detail that should be noted and remembered. Otherwise, the pizza was excellent.

Very good pizza, very friendly staff, I recommend it to everyone...

Nice place and really excellent pizza

The staff is extremely helpful and courteous. The pizzas are delicious, and the double malt draft beer is special. I highly recommend it.

The pizza is very good, light and easy to digest, excellent service.