Ristorante Lu Cannarozz In Penne

19/10/2024: Top bar Anna and Alessio fantastic

10/10/2024: I have been to this place before and have always enjoyed it, but the last time the service was terrible. I spent the whole night in the bathroom because, being lactose intolerant, I had asked, as always, for an almond milk with matcha. However, the boy brought me a glass of normal milk, forgetting my request even though I had specified it several times when ordering. I'm sorry because maybe the guy doesn't have experience and I don't condemn him for this, but at this point I don't understand the point of taking notes in the order notebook if they don't check them again. In the end he obviously apologized by not including the milk on the bill, I certainly appreciated it but that's not the point. I sincerely hope that in the future more attention will be paid to these things because an intolerant person feels bad one day and that's it, but for an allergic person it would have been very different..