The space outside the hotel is very beautiful and quaint.
We had some problems with the room assigned to us upon arrival, but at the reception they were understanding and assigned us a different room.
Too bad that the new room had a problem with the toilet drain which caused a bad smell. We didn't report it to the front desk because we didn't feel like changing the room a second time. However, we took it back to a cleaner. He said he would do something, and maybe they did. Unfortunately, however, the problem remained for the entire period of stay (4 nights).
We had the impression that the rooms were 4 star 30 years ago, but no upgrades have been done in the meantime. The showers have limescale, the joints are discolored, the wall lights are dated. The TVs are dated LCD TVs, barely 30 inches.
The pool outside is nice but from the photos on Google it seems much much bigger.
The breakfast is excellent, plentiful and varied.
However, the prices of the cocktails are disproportionate, 15 euros for an Aperol spritz. We hoped that after our experience they would offer a discount on the cocktails but unfortunately nothing.
The hotel is a little out of the way but if you have a car it's not that bad.
Note: There are cars parked on either side of the hotel entrance, which makes street visibility limited when trying to exit through the gate.
English:
The area outside the hotel is very beautiful and characteristic.
We had some issues with the room assigned to us upon arrival, but the reception was understanding and assigned us to a different room.
Unfortunately, the new room had a problem with the toilet drain, which emitted a bad odor. We didn't report it to the reception because we didn't feel like changing rooms a second time. However, we did report it to a cleaning staff member. He said he would do something about it, and maybe they did. Unfortunately, the problem persisted throughout our stay (4 nights).
We had the impression that the rooms were 4-star 30 years ago, but no upgrades have been made since then. The showers have limescale, the grout is discolored, and the light fixtures are outdated. The TVs are old LCD models, barely 30 inches.
The outdoor pool is nice, but from the photos on Google, it looks much, much bigger.
The breakfast is excellent, plentiful, and varied.
However, the cocktail prices are exorbitant, 15 euros for an Aperol spritz. We hoped that after our experience, they would offer a discount on the cocktails, but unfortunately, they didn't.
The hotel is a bit out of the way, but if you have a car, it's not that bad.
Note: there are cars parked on the sides of the hotel entrance, which limits the visibility of the road when trying to exit the gate.
Calogero Petralito
.
18 Luglio 2024
6,0
Many congratulations to 👉melodrakma for choosing this hotel .💚A really great hotel!!
First of all, the staff, always polite and ready to satisfy customers' requests.
The environment is very beautiful, both for the large park and for the standard furnishings.
The rooms are spacious and have a wide variety of amenities. The cleanliness is excellent.
What to say? 👉I recommend it 100% to anyone planning a holiday visit to Syracuse. We can't have it all and I say this because it's a bit far from the meter 👉20€ Taxi 🚖
Cafe12 Lounge Bar
.
23 Maggio 2024
10,0