I came back because the experience has always been a 10, but unfortunately this time it wasn't the case. The service was less efficient and the buffet was very limited, not to mention the snacks. If the service is 3/4, you have to serve 3/4, otherwise you get half board and that's it.
Michela Saccardo
.
19 Maggio 2026
10,0
We had a fantastic suite. The food was delicious, and they were very attentive to my gluten intolerance!
Anna Kammermeier
.
27 Aprile 2026
8,0
Overall, the experience was more than positive. Despite a few small areas for improvement, the relaxation area and pools make it a must-have for a 5-star review. The room was beautiful, very spacious, and had a comfortable bed for the third person in the room. Due to my last-minute booking, I had to accept (previously agreed upon) a room change for the last night, but the staff was willing to move all our belongings from one room to another. The staff, in fact, was another plus, given how cheerful and kind everyone was, including the guys who took us on the shuttles to the Riscone ski lifts. The shuttle service to the ski lifts must be booked the night before or the same morning to check availability, but it's very convenient and efficient. The real plus of the facility is the pool and sauna area, truly a paradise that people could come to even without skiing all the way to the top of Alto Adige. But moving on to the criticisms: the first concerns the cuisine, which leaves a lasting impression, but I found it overly Italian and Mediterranean, losing a bit of its South Tyrolean roots. The second, however, I found a slight lapse in style: the 3/4 board option offers a fairly generous snack menu, but doesn't offer anything to drink unless you pay for it. I can accept this for soft drinks like sodas or alcoholic beverages, but not for water, especially since a carafe of still tap water would suffice. Overall, however, I highly recommend it.
Alessandro Desideri
.
15 Aprile 2026
10,0
A wonderful hotel whose decor strikes the right balance between style and coziness.
Natalie
.
06 Aprile 2026
8,0
We went in for a drink at the bar. It's a cozy, tastefully decorated place. We had two piña colada cocktails, and they were delicious!
Elias, the bartender, was really kind, helpful, and very skilled at the bar!
Highly recommended!
Annalisa Valente
.
21 Marzo 2026
10,0
Lovely hotel with a very warm welcome. The bedding is comfortable. The restaurant is excellent, with a varied menu and friendly, professional staff. The wellness area and pool are also very pleasant. A very good experience.
We stayed at the Bonfanti for our wedding anniversary, and the experience was truly excellent in every way.
The rooms are impeccable: spotlessly clean, meticulously detailed, and boast a beautiful, rustic-elegant design that makes them truly enjoyable. You immediately sense the great attention to quality and comfort.
The wellness area is one of the hotel's true highlights: the pool, jacuzzi, and wellness program are spacious, immaculately clean, and nestled in a relaxing and comfortable environment, ideal for unwinding and restoring your mental balance.
The food is also excellent: both the restaurant and buffet dishes are distinguished by their quality and flavor, with carefully selected ingredients and consistently delightful preparations.
Special thanks go to the dining room: Maitre Cristian and Casian proved to be extremely competent and professional, yet also kind, cheerful, and friendly. Service that truly makes the difference.
Definitely a place we'll gladly return to.
Ioana Pacurar
.
18 Marzo 2026
10,0
It was such a wonderful and pleasant stay there. The staff is incredibly friendly, helpful, and attentive. The spa facilities are fantastic. And I'm still raving about the food. It was lovely there, and I highly recommend it.
Mathias Frank
.
17 Marzo 2026
10,0
All service perfect. Great food, nice and helpful staff. We will be happy to come back again. Thank you.
Petr Juppa
.
08 Marzo 2026
10,0
The hotel made a very good impression on me from the very first moment. It was obvious upon arrival that the staff really tries to make the guests feel comfortable and welcome. Check-in was quick and hassle-free and the staff were very nice, helpful and professional. The service was at a high level throughout our stay – whenever we needed something, the staff was happy to help.
A big plus of the hotel is also the food. The breakfasts were very rich and everyone could choose according to their taste. There was a wide range of sweet and savory dishes, fresh pastries, fruit, quality coffee and juices. The dinners were also excellent, the dishes were tasty, well prepared and beautifully presented. It was clear that the cuisine is based on quality ingredients and good gastronomy.
Another great advantage of the hotel is the wellness. The wellness area is very nice, modern and clean. It offers a pleasant environment for relaxation throughout the day. I liked the sauna and relaxation area the most, where it is really quiet and you can relax wonderfully. The overall wellness atmosphere was very pleasant and had a luxurious feel.
The rooms were also very nice, clean and well equipped. The beds were comfortable and the room was spacious enough. Cleaning was done regularly and everything was always perfectly prepared.
Overall I was very satisfied with my stay at this hotel. The combination of great service, delicious food, beautiful wellness and pleasant surroundings makes this hotel a great place to relax. I would love to come back here again in the future and I can definitely recommend it to others.
Spooky Army
.
05 Marzo 2026
10,0