31/05/2026: A nice surprise in the small town. We drove by and found it by surprise. Very good quality hotel, nice combination of modern rooms and very nice interior with some antique details downstairs.
Beds were comfortable, all was well designed and thought through.
Restaurant had good food for dinner as well as breakfast.
But the best part was warm service. These people genuinely enjoyed their work, offered warm welcome with professional and experienced touch. Highly recommend for quality stay.
20/04/2026: We stayed one night at Hotel Mathis, and overall, the experience was a mix of very positive aspects and others that could definitely be improved.
The property is a charming little hotel, with a lovely historic tavern attached that's well worth a visit: the food is excellent and definitely worth the stop.
The staff was extremely kind and helpful, but unfortunately, a certain inexperience in customer service was evident. Despite their friendliness, we didn't feel particularly welcomed as guests.
The room, though small, was well-maintained, clean, and comfortable (the double pillows were much appreciated). However, we noticed a water leak from the ceiling. We didn't request a room change simply because we were staying one night and had already used the room, but we did report it.
It was very hot that night, and the air conditioning wasn't working because the seasonal changeover hadn't yet been completed: an aspect that definitely needs to be addressed better.
We had also booked dinner via the app, but we felt that canceling the reservation was almost more welcome than keeping it.
Considering the problems we encountered, we would have expected at least a small gesture of thoughtfulness (even a symbolic one... even just offering a liqueur), which unfortunately didn't arrive.
In short: a property with great potential, good food, and friendly staff, but it needs greater attention to detail and the overall guest experience.
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