Ponfitt In Palermo

15/11/2025: Everything was excellent The wonderful staff was always smiling and kind The food speaks for itself

30/10/2025: Family dinner with our children. We weren't served at the same time, especially our youngest, who waited a good five minutes longer than the adults before getting his meal. The same thing happened with dessert (we wondered if they'd forgotten him because we had to ask for it again). The owner stayed home watching a football match on his phone while the two young waiters were doing their jobs. Why didn't he just stay home and watch the game on TV? Not even a "good evening" or "goodbye" to the customers! It's a shame because we enjoyed the food. I felt a lack of professionalism and politeness in this restaurant, values ​​that seem essential to me when working in the restaurant industry!