Pizzeria Special 1 One In Lucca

Decent pizza, welcoming atmosphere, the service leaves a little to be desired not because of the work of the employees but because of the organization.

A constructive review with the hope of improvement We went to this place on Saturday evening, arriving around 9pm, probably for the second shift. There were two of us and, among the positive aspects, I want to highlight that the Margherita pizza was really good. However, the overall experience was unfortunately penalized by careless service management. We encountered significant delays: several tables around us still hadn't ordered more than 20 minutes after arriving, and in our case the wait was long too. Added to this was a certain lack of care on the part of the staff, who did not show any sign of attention or apologies for the inefficiencies, nor did they ask if we wanted anything else once dinner was finished. We understand that Saturday evenings can be complex to manage, but the place was not overly crowded and we would have expected greater responsiveness and courtesy. Furthermore, we reported a rather serious problem at our table (which I prefer not to specify publicly), but received an unprofessional response from the waiter "agg' sbagghiat". I believe that this place has potential, especially in the kitchen, but it is important to improve the organization and customer care to offer an experience that lives up to expectations.

all the pizzas are excellent. now a new, more comfortable place

The best Neapolitan pizza in Lucca, excellent service and a very welcoming place!

Top of the Top, for those who love Neapolitan flavours, Masaniello is the perfect venue. Highly recommended

We had already been last year during LuccaComics. We ate very well on Friday and went back after 2 days. Fantastic pizzas. The initial fried food was also delicious. We will definitely go back

I have been going to this pizzeria for several years and I can guarantee, as a good Neapolitan, that everything is SUPER.

Well-leavened Neapolitan pizza with good ingredients. Friendly and fast waiter. The parking lot, although large, is not sufficient for all the activities present.

The dough was very good and easy to digest, but unfortunately the pizza I chose (with ricotta and courgettes) lacked flavour. There was probably an ingredient missing that would give it a little boost. Slow service but within limits considering the crowding. Excellent value for money, top bill :)

I had already been there a couple of years ago and I confirmed how good the pizza was! Excellent and light dough!!!