04/01/2026: We went to Brixen specifically to stay at this hotel, and to dine in its Michelin starred restaurant. While we were not overall disappointed, we would have expected a little bit better. This historic establishment has a marvelous location and the building itself is quite like a museum when it comes to history, arts and furnishing. We stayed in the main building, in standard rooms. The rooms are clean, but really basic. The bathrooms were very small and showed some wear and tear. Very few amenities (no shampoo, nor conditioner, just shower gel and body lotion). The Spa is well advertised on their website and I was expecting something a bit better. The sauna was small, with little information about the "dress code" (some people were nude, others weren't), the wet sauna was turned off. I was told there is water available, and I am sure there is, but I couldn't find it. Most spas also offer herbal teas, which was not the case here. The pool area with loungers is nice. The pool is lightly heated.
I disliked the fitness room. It is extremely small. I gather it might have been a cellar as the ceilings are very low and vaulted - which doesn't make it for it being airy enough to feel confortable. There is only a tredmill, a bike, a bench and a few dumbells. Regardless: you wouldn't want to exercise heavily in that space. No water in the fitness room - no towels either.
The best part of the experience is the breakfast buffet and the overall service. Breakfst offers a bounty of options - both sweet and savory- of outstanding quality.
Service is impeccable.
I think you pay for the history, the location and the (past) reputation of the establishment. I have been in 4 stars (this is a 4 stars + according to their ad) that provided a more comfortable stay, better facilities for a lower price. I understand that might not be the case in Brixen, but some standards should be quite universal.
That being said, I don't regret going there.
15/12/2025: A very positive experience: luxurious, clean, and very friendly and helpful staff. A generous, high-quality breakfast. A 4-minute walk from the center.
Recommended.
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