Pizzeria Grano Saraceno In Castel san pietro terme

22/12/2024: Beautiful environment, recently renovated. For logistical reasons of convenience I am now an old customer. Usually, I always reserve the right to write negative reviews, but I find that this status of perennial rudeness found in this place has persisted for a long time now. I agree about the prices of the food, which however remains excellent and of good quality, the place is very large, welcoming even after the renovation. However, the staff is truly always dissatisfied, understaffed, and those few who are there continually make the customer feel uncomfortable. When serving they do not follow a logic, never a greeting, a thank you. There is certainly a strong sense of discomfort, but if I can give some advice, a good employee certainly finds the right place to complain about his obvious doubts, but in front of paying customers, it seems excessive to me. It must have become a modus operandi, since every time I go there, at least once a week, the situation always repeats itself! Try to be more friendly, less annoyed. It's a shame that a place that makes so much, has no chance to improve this aspect.

14/12/2024: I agree with some of the other comments from the other guides, I suggest not just looking at the price but giving the customer the opportunity to choose more things, for breakfast, lunch and dinner. I also add during matches. Good luck.