Pasticceria Ramperti In Cermenate

I visited this pastry shop after traveling several miles, drawn by the fame and undisputed quality of your products, which I was able to appreciate and confirm. Unfortunately, however, the quality of your offerings failed to make up for the profound disappointment I felt at the welcome I received. I encountered a detached, hasty, and unkind attitude—characteristics that, in my opinion, should never be lacking in a business that deals with the public. Kindness is not a favor to the customer, but an essential element of professionalism and good business. A smile, a greeting, or a little helpfulness is often as valuable as an excellent product. I therefore allow myself to make a constructive suggestion: perhaps it would be worth sacrificing a small part of the perfection of your desserts to invest a little more in the friendliness of those who choose to visit you, even if they travel many miles. The quality of your creations deserves commensurate service. I hope this observation is taken as food for thought, because it would be a real shame to see a place of excellence remembered more for its cold welcome than for the quality of its products.

Excellent pastry shop! We've celebrated all my family's birthdays with amazing, fresh cakes, not to mention the fabulous panettone and veneziane. The owner's creations are very elegant, perfect for Christmas and Easter gifts. To start a good day, I enjoy a delicious cappuccino and a fresh brioche from the bakery. Congratulations, Roberto, for your professionalism.

This year, the panettone was particularly good! Just the right amount of softness and deliciousness. I gave some as gifts and received compliments on the care with which they were packaged!

Fantastic! It's a little paradise where you can pamper yourself, enjoying delicacies of all kinds. The cakes they make are true masterpieces, exquisite and crafted with meticulous attention to detail. The chocolate shop is truly spectacular. Everything exudes care, professionalism, and passion. An absolute must!

This is the fourth time we've tried this pastry shop. The products we've tried on various visits are excellent. Unfortunately, they're marred by the coldness and lack of hospitality from, I believe, the owners. Maybe it's because we're not regulars, I don't know. Bad days happen to everyone, but on all our visits, we've had the same experience. It's the only pastry shop in the center of Cermenate, but certainly not the only place to get a coffee.