Old Wild West In Roma

05/05/2026: I want to highlight the excellent service at this hotel. Our stay was wonderful. We were there as a family, and it was my mother's birthday celebration, which was very special because of the attention from all of you hotel staff. The team is completely committed to making guests feel excellent during their stay. I want to especially mention the attention from everyone at reception, but particularly the person on the night shift on April 7, 2026. I don't remember his name, but I really want to acknowledge his wonderful service. We had to get up early for the Vatican, and breakfast started at seven. We had to leave early, and he was so thoughtful that he helped us have breakfast before leaving the hotel. Truly, everyone was spectacular. Thank you, Meliá.

24/04/2026: We were booked to stay for 1 week after The Sanctuary, as we normally stay in Grand Meliá Milan so assumed it would be as good. We decided to pop in and see what the pool was like for the kids. Unfortunately after one drink were not made to feel very welcome. Maybe because we were not eating food. It was not busy. But the vibe was not nice. Not like any other Meliá we have stayed globally. My partner felt very uncomfortable, as the staff kept staring at him. We decided to stay in the Waldorf instead and cancelled this hotel. MUCH better pool. The photography is misleading on the pool size here.