Officina Dell'hamburger In Gallarate

A simple place with generous and tasty sandwiches. After you order, a friendly little robot brings your sandwiches and drinks to your table. Prices are reasonable, and you can customize your sandwich. 👍🏻

The sandwiches are excellent both with tartare and fish, quality and fresh ingredients. The bread is a little sweet, I would have preferred maybe the sesame one. The chips were a little scarce in quantity, even a few more would have been fine. The prices are high but once in a while it's okay. The dishes are brought to the table by a "robot" the orders are taken by the staff.

Hamburger (cheddar&bacon) 3/5, Customer service 4/5, homemade cheesecake 5/5.

As already pointed out by previous reviewers the hamburgers look better than they taste. I knew it is not a gourmet burger eatery but on Saturday evening it was my only choice as I didn't have time to go to the supermarket and cook dinner (I try to avoid eating out when in Gallarate because I don't like the food anywhere). The hamburgers are good value for money but the main problem is the meat is too salty which was unpleasant. Over salted food is a common problem in Italy 🇮🇹 because people use little or no spice or chilli 🌶 in the food and so they compensate for the lack of flavour with too much salt. The patties also lack sauce and the caramelized onions that were a couple of cold onion slivers smothered in what tasted like jam did not impress. The "baked potatoes" at 6 Euros sounded like a steal but they were 7 or 8 slices of potatoes that were baked in the oven. They tasted ok but it is not what my mind configured when ordering. The French fries are very good and they come free with the burger plus as a side dish they are cheaper so they are the better choice as a side dish. Finally the so called "home made tiramisu" was characterless and can be described as a flop. Yes, it is probably made on the premises but the ingredients used in making it are not fitting for a tiramisu (instead of the signature sponge texture it has biscuits that became soft in the fridge). There was also no hint of rum or marsala wine in the recipe. The two waitresses are kind but they are overwhelmed by having to arrange food on the robot inside the restaurant and also attend to those sitting on tables outside. Robots are a great idea in large restaurants (typically Chinese and Thai restaurants in Asia that have a capacity of more than 30 family tables) because the cooks at cooking station can offload the dish fast and it is sent before it gets cold. However, in a small restaurant in Gallarate it is a silly gimmick because the tables are small and it slows down the service.