Officina Dell'hamburger In Gallarate

Hamburger (cheddar&bacon) 3/5, Customer service 4/5, homemade cheesecake 5/5.

As already pointed out by previous reviewers the hamburgers look better than they taste. I knew it is not a gourmet burger eatery but on Saturday evening it was my only choice as I didn't have time to go to the supermarket and cook dinner (I try to avoid eating out when in Gallarate because I don't like the food anywhere). The hamburgers are good value for money but the main problem is the meat is too salty which was unpleasant. Over salted food is a common problem in Italy 🇮🇹 because people use little or no spice or chilli 🌶 in the food and so they compensate for the lack of flavour with too much salt. The patties also lack sauce and the caramelized onions that were a couple of cold onion slivers smothered in what tasted like jam did not impress. The "baked potatoes" at 6 Euros sounded like a steal but they were 7 or 8 slices of potatoes that were baked in the oven. They tasted ok but it is not what my mind configured when ordering. The French fries are very good and they come free with the burger plus as a side dish they are cheaper so they are the better choice as a side dish. Finally the so called "home made tiramisu" was characterless and can be described as a flop. Yes, it is probably made on the premises but the ingredients used in making it are not fitting for a tiramisu (instead of the signature sponge texture it has biscuits that became soft in the fridge). There was also no hint of rum or marsala wine in the recipe. The two waitresses are kind but they are overwhelmed by having to arrange food on the robot inside the restaurant and also attend to those sitting on tables outside. Robots are a great idea in large restaurants (typically Chinese and Thai restaurants in Asia that have a capacity of more than 30 family tables) because the cooks at cooking station can offload the dish fast and it is sent before it gets cold. However, in a small restaurant in Gallarate it is a silly gimmick because the tables are small and it slows down the service.

Ci siamo accomodati, io e dei miei amici per la pausa pranzo, e abbiamo ordinato. Cameriera gentile, e il cibo è arrivato molto in fretta, nonostante si sentisse che fosse fatto al momento. Consiglio l’hamburger Devastante, perché, era Devastante! Ottimo lavoro a tutto lo staff!

Expensive but tasteless sandwich. Zero flavor. Raw onion, raw zucchini, tasteless meat. I've had better sandwiches at McDonald's. Come on, can you have a raw onion for €13?

The place is a little small but very welcoming. The burgers are quality with great prices, I would happily go back

Excellent value for money, just maybe two extra chips as a side dish.

Ottimi hamburger personale molto gentile posto confortevole e soprattutto pulito (PS) anche i dolci erano ottimi ci ritorneremo sicuramente

I ordered delivery, it certainly loses quality, the burgers are good, but the €4/5 chips are a steal... I would understand if they were crazy... but 50g of cold chips arrived glued with a drop of sauce and the classic ones without salt too... . If I charge for the chips, unlike other places that include them with the sandwich... it's because they are of excellent quality... and not so