O' Munaciello In Napoli

21/11/2025: The hotel has a good location and nice facilities. Ample parking is available. The downside is the size of the rooms (small). Regarding the bathroom, we were only given enough toiletries (soap, shampoo) for two people, even though there were three of us. It also had a bad smell, apparently coming from the drains. Because of this, we had to keep the bathroom window open constantly, even though it was autumn, cold, and rainy during our stay. The reception staff, despite their kindness, didn't speak Spanish, making communication difficult. There's a pizzeria or restaurant next door that's connected to the hotel. The night before we left, we wanted to use the complimentary drink (a bottled juice) and also wanted to eat something there, as we were very tired. We had had a long day trip to Amalfi, Positano, and Sorrento. Of the three young men serving the tables, one was rude and discriminatory towards us. He wouldn't let us into the restaurant when I told him we were there for the complimentary drink. He told us the barmaid would serve us and that we should sit in some uncomfortable chairs near the entrance with very high tables. It was obvious to him that we were older women with limited mobility (in our sixties). Then he stayed behind chatting and laughing with his colleagues. The barmaid was also dismissive. This happened on November 20, 2025. It's unfortunate that an experience that could have been pleasant and memorable, like visiting beautiful Pompeii, was marred by a situation that could have been easily avoided with trained and respectful staff.

16/11/2025: I stayed in the Villa dei mistiri room and really enjoyed it, there is lots of attention to detail, it does not feel cheap or tacky, they've done it really well, the room is large and very clean. They did unfortunately have scaffolding up which obscured the view from the balcony. The breakfast had a huge variety of things and was all very good quality. The staff were always about and friendly, including the manager who would greet all their guests each morning at breakfast and let us know about anything going on in the area. Well worth the price, best location for Pompeii Ruins, good breakfast and really good rooms.