I had the pleasure of staying at the Novotel Linate and would like to share my extremely positive experience. From the moment I entered the property, I received a warm and friendly welcome from the reception staff, especially Valeria.
Valeria proved to be extremely professional, attentive and helpful. She was able to answer all my questions and provide me with the information I needed to make my stay pleasant and comfortable. His kindness and ability to put guests at ease were truly appreciated.
Nicola, restaurant manager, deserves the most sincere compliments. His management is impeccable and you can see his commitment to ensuring an extraordinary dining experience. He is attentive to detail, courteous to customers and always available to meet their needs.
The hotel itself was faultless. The rooms were clean, the breakfast was rich and delicious.
The location of the hotel was ideal
Overall I recommend it, can't wait to return in the future.
Michele Napolitano
.
03 Aprile 2024
10,0
Excellent hotel, very convenient location, close to the airport but also easily reachable from central Milan via subway and bus. I was here to stay one night, in the evening there was an event at the fabrique. Fantastic because I was able to avoid taking public transport late at night and being stuck in a traffic jam when leaving the fabrique, as I was back at the hotel in 10 minutes on foot. The staff were friendly and courteous, the room was clean and tidy. Much appreciated stay, to be taken into consideration for future visits to Milan.
Anna Ferrara
.
02 Aprile 2024
10,0
Marco at reception lended me his own charger for my phone for the entire night and saved my trip! When I got to the hotel I’d realised I’d forgotten mine and he helped me so much. What an amazing man - please give him a raise ;) thank you, Marco! 💕💕💕
Caoimhe Dowling
.
28 Marzo 2024
10,0
We wanted to book the shuttle service from the airport to the hotel but it wasn't available at our arrival time. What kind of shuttle service is that if it's not available 24/7 or on request??? The following day we wanted to order some wine at the bar, but nobody was working there. So, we asked in the restaurant, but they could only offer us non-alcoholic beverages. How is it even possible that hotel guests cannot order wine, or some other alcoholic beverages, at a bar at a 4-star hotel??? What a bad joke. We didn't have breakfast at the hotel and therefore cannot evaluate it. Regarding our room 609, it was nice and we liked it. But, there was no movie channel in English and the TV didn't have even basic apps such as YouTube. The WiFi connection at first didn't work in our room and we had to resolve the issue with a receptionist. A WiFi connection should simply work at a 4-star hotel; there should be no discussion about it. Some of the USB chargers in the room also didn't work. We then booked the shuttle to get back to the airport the following day, but the driver was late. If a guest books a hotel service for a specific time, the hotel should provide the service at that booked time. Why should hotel guests wait for a driver to show up if the service was pre-booked??? Overall, there definitely are things to improve at this hotel. It's not a bad hotel, but it didn't live up to our expectations and we don't see a reason to book it again unless really necessary.
The experience was the best possible. From check-in to checkout.
Mathias Ramos
.
19 Marzo 2024
8,0
The hotel inside is truly elegant and equipped with every comfort you could desire! The price is very good and the rooms are comfortable, I haven't encountered any problems! The check in and check out service is also fast and the staff is very friendly and professional, I will definitely come back!
Agata Grave'
.
18 Marzo 2024
10,0
Good base camp for our business trip.
Great Hotel, I would wish some renewworks at bath rooms.
Good service and public area.
Andreas Fladerer
.
14 Marzo 2024
8,0
🇬🇧 We stayed in this hotel to attend a meeting that was held in the same structure and we were satisfied with the service.
The hotel's location in relation to the airport is certainly one of its strong points but the services it offers are no exception. The rooms are nice and clean, the bar is well stocked even if the prices are a little more expensive than average and the staff is always friendly and kind.
We also saw a beautiful swimming pool which however we were unable to use due to bad weather.
Recommended hotel if you want to rest and feel good before or after a trip.
🇬🇧 We stayed in this hotel to attend a meeting that was held in the same structure and we were satisfied with the service.
The hotel's location in relation to the airport is certainly one of its strong points but the services it offers are no exception. The rooms are nice and clean, the bar is well stocked even if the prices are a little more expensive than average and the staff is always friendly and kind.
We also saw a beautiful swimming pool which however we were unable to use due to bad weather.
Recommended hotel if you want to rest and feel good before or after a trip.
Ferruso Family
.
12 Marzo 2024
8,0
Nice clean hotel to use as a transit place when flying in or out, great staff and a nice restaurant
guy frangi
.
10 Marzo 2024
10,0
Beautiful structure, out of the way for those without a car. Far from the center
Luca Longo
.
09 Marzo 2024
8,0