Martinucci Laboratory In Roma

I loved the service, the friendliness, and the speed. Best of luck, guys!

Amazing place with lovely staff. Special thanks to GAETANO for his excellent customer service and communication skills

Cream, Almond and Black Cherry Pastry: Delicious.

My favorite pastry shop in whole italy, counting days to be there again, every bite is incredible, and good coffee

Regarding the quality of their products, there's nothing to complain about. Both the savory and sweet pastries are excellent, especially their famous pasticciotti. In my opinion, the gianduia one deserves 5 stars! I do have a few complaints about the staff, though. I've always found them kind and welcoming, but in recent months I think their staff has changed.

The quality of the Lecce pasticciotti is excellent!

The staff isn't very attentive; they pass orders around and even get them wrong. If only they didn't differentiate the price between a filled vegan croissant and an empty one, because they'd give you the wrong one later...

There's always a flow of important people, yet they try to move quickly. What do we want to say about pasticciotti? Like having a portal overlooking Puglia right in the middle of Termini.

Martinucci Laboratory is located in the basement of Rome's Termini station. It has a long window with the cash register on the right, followed by a counter with a display case where their products are displayed. There isn't much seating except for a small area to the right of the register with stools and a small counter. It's a place for standing orders or takeaway. They're famous for their Apulian pasticciotti, which come in several delicious variations. They also offer the classic breakfast croissant, always available in a variety of flavors. The bakery is suitable for all types of customers: adults and children. Obviously, there's no parking as the shop is located inside the station. Martinucci Laboratory is easily accessible even with a stroller or wheelchair.

Until a year ago the service was impeccable, this year I've noticed a significant deterioration to say the least. While you're paying the guy yells and talks to others without listening to what you ask, and he does it continuously. In the end I pay for water I didn't ask for and desserts that were packaged incorrectly because I had chosen a different flavor. Much, much worse!