Martinucci Laboratory In Roma

The staff isn't very attentive; they pass orders around and even get them wrong. At least they shouldn't differentiate the price between a filled vegan croissant and an empty one, because then they'll give you the wrong one...

There's always a flow of important people, yet they try to move quickly. What do we want to say about pasticciotti? Like having a portal overlooking Puglia right in the middle of Termini.

Martinucci Laboratory is located in the basement of Rome's Termini station. It has a long window with the cash register on the right, followed by a counter with a display case where their products are displayed. There isn't much seating except for a small area to the right of the register with stools and a small counter. It's a place for standing orders or takeaway. They're famous for their Apulian pasticciotti, which come in several delicious variations. They also offer the classic breakfast croissant, always available in a variety of flavors. The bakery is suitable for all types of customers: adults and children. Obviously, there's no parking as the shop is located inside the station. Martinucci Laboratory is easily accessible even with a stroller or wheelchair.

Until a year ago the service was impeccable, this year I've noticed a significant deterioration to say the least. While you're paying the guy yells and talks to others without listening to what you ask, and he does it continuously. In the end I pay for water I didn't ask for and desserts that were packaged incorrectly because I had chosen a different flavor. Much, much worse!

I can't comment on the service on site, but I've ordered the pasticciotti several times on Deliveroo and I can say I've been thrilled. They've always arrived piping hot, as if freshly baked, and I can confirm that they're practically the same, if not better, than those you'd get at some places down in Salento.

Cornetto, sandwiches, and coffee are very tasty. Unfortunately, there are only standing chairs.

Very good pasticciotto, excellent selection... terrible staff. Extremely rude, not a smile even if you paid extra, slow service, as if they were being harassed by heavy labor. Invest more in staff...

Highly recommended!! Super friendly staff, with a fantastic promotion for DAY Gelato. Delicious gelato with various flavors and a wide selection of pastries.

A guarantee!!! But you can't eat the frozen zeppole for 3.50!!!!

I work in Termini five days a week, and Martinucci's is a regular. Excellent food, fast and accurate service. Friendly and helpful staff.