L'Osteria di Spaltenna In Gaiole in chianti

A 3-night stay in this magnificent hotel in Tuscany. The location is stunning, as are the facilities and restaurants; relaxation is guaranteed. The staff was welcoming and helpful. The only downside: upon departure (12 pm checkout), we asked if it would be possible to have lunch in the restaurant and enjoy a few extra hours at the pool (until the arrival of new guests). Eating in the restaurant was fine, but the pool was not. No discussion... I found this reaction completely inappropriate for a 5-star hotel... I think there was clearly a way to allow us to enjoy the pool for two more hours... but no effort was made. A shame.