Lorena Bar Albergo In Toscolano-maderno

Business lunch: fixed menu €13 with a choice of two first courses and two second courses (better this way to avoid waste), coffee not included (€1.50). Neat, clean, and bright atmosphere. Polite and attentive staff. Good, hot, and perfectly cooked food. Dogs welcome. Disabled access. Large outdoor area for summer.

Two years later, I unfortunately have to lower my rating... there's nothing to change regarding the property, but unfortunately, both the communication from the staff at the time of booking and the room assigned to me have forced me to lower my previous rating... let me explain... I called to specifically request a specific room (which I had enjoyed the previous time), and was told that the upper floors, including the room I requested, were being repainted. No big deal, I was offered a room that was completely similar, according to the operator, but on the ground floor... I pointed out that I didn't remember seeing any ground-floor rooms, but after she confirmed, I asked what I could see from the windows, and was told that they looked directly onto the garden. I was shocked when I arrived at the property, when to reach the assigned room, I had to go down two flights of stairs, and while walking along with the receptionist, I pointed out that we were going to a lower floor... in response, she told me that the local municipality considered that level ground floor. (It's strange that the entrance to the building was on the ground floor, that the desired room was on the upper floor, and that to reach the assigned room you had to go down two flights of stairs from the entrance level). Once I reached the room, which I must say was completely decent and clean, the temperature both in the outside corridor and in the room was below 16 degrees... they pointed out the heat pump in the room, so I gave it the benefit of the doubt. Once I finally got into the room, I immediately noticed that my cell phone reception was barely there (perhaps the radio hadn't picked up on the news that I was on the ground floor), and when I tried to use the building's WiFi, the signal as soon as I entered the room was almost nonexistent. I reported the matter, and the kind lady again told me that one notch was sufficient. Meanwhile, I had turned on the heat pump, whose airflow was directed directly toward the ceiling due to a closet right below it.... My head was at 22 degrees, but my feet were at 18. I tried to look out the windows at the garden, and found a sort of manhole and therefore a retaining wall opposite. The bathroom, strictly unheated, was at an unpleasant temperature without walking clothes, so I had to leave the door wide open in the hope that some warmth would leak into the bedroom.....naturally, the result of the decreasing temperature was that it was more noticeable without socks.... As a result, if they had informed me by phone, I would not have booked....and in any case, I had to reduce my stay to just the first night, seeking refuge in another facility for the following period. This doesn't mean I won't return to the property, but if there's no room upstairs, I'll certainly avoid staying there. Photo of the room with heat pump, and then a view from the window.

Very clean room, but you can hear the cars, which is a shame, the shower is a bit small, breakfast is very good, the staff are very friendly and attentive.

It's a great place, we really enjoyed the food, and the service was wonderful. The rooms were as described and clean. There are a few minor things that could be improved, but the place itself is worth recommending.

Modern rooms, excellent restaurant. Go there, we recommend it.

The hotel also has a pizzeria. It offers a wide variety of Italian cuisine at reasonable prices.

Very good food in the restaurant, very nice service

A quick pizza in Toscolano Maderno...what can I say? The Roman-style pizza is crispy! The service and waitresses are helpful, friendly, and helpful! Highly recommended!

Warm welcome secure parking staff couldn’t be more helpful

Excellent stay! The hotel is meticulously maintained, and the staff are always friendly and helpful. The restaurant was a real surprise: delicious dishes, beautifully presented, and made with fresh ingredients. Excellent value for money. Highly recommended for those seeking relaxation!