Locanda Rossa In Capalbio

Everything was perfect except for an unpleasant episode when we arrived at the facility. We booked a double room, previously specifying by email that there would be three of us (with a small child who always sleeps in the middle of us when traveling) and the person who welcomed us and checked us in did not miss the opportunity to emphasize how small the room was for three people, commenting that for a stay of only two nights, however, they could fit us in, finishing, at a later time, after having described the facility, Emphasizing the fact that our choice of room had been for an entry level and therefore we could not expect more or more space. It was very unpleasant and immediately left us with a feeling of inadequacy, as if we had already been told at the beginning of the holiday that our choice was wrong and that therefore we would not be comfortable. I would like to emphasize that we are experienced travelers with children and obviously, before booking a room, we look at the square meters of it and therefore we know very well the space we need to sleep and the time we will spend inside the room. A real shame that the beginning of our wonderful stay in such an impeccable place was unpleasant. Also and above all because the room proved to be adequate for our needs and expectations, indeed much more spacious (especially the bathroom) than we expected.

Structure located in the countryside, very nice entrance, I didn't quite understand the style of the structure and the furnishings, very heterogeneous. Service in general needs to be improved, cuisine needs to be improved, good quality breakfast but the offer needs to be expanded a bit, in my opinion it is wrong to include paid off-the-card options. Staff clothing to be reviewed, breakfast room with somewhat limited table spacing, among other things very small tables.. In my opinion, to achieve excellence you need more attention to detail.