Review: Gorgeous location, but disappointing management
Rating: 3 out of 5 stars
The place is undoubtedly beautiful and well-kept, but unfortunately, the beauty of the location isn't enough to make up for the customer service we found cold, distant, and decidedly sloppy.
The most serious incident occurred at dessert: we found Styrofoam when cutting the cake. Such a mistake can happen, but what I found unacceptable was the staff's reaction. There was a complete lack of a formal apology and even a shred of empathy for the inconvenience caused.
Instead of expressing sincere regret, given that the cake was also eaten by children, they limited themselves to a purely transactional approach, dismissing the matter with, "We didn't charge you for the cake cutting service."
We would have overlooked the whole thing, but we found this response unacceptable and extremely offensive.
I'm sorry, but a discount is no substitute for politeness and professionalism. A sincere apology would have been enough to make up for a bad impression, but the lack of warmth and the dismissive attitude ruined the experience.
The Black Angus internal diaphragm was excellent.
The 1,200 kg tomahawk arrived at our request and was lukewarm.
In summary: A very beautiful establishment, but managed, at least on this occasion, with a sloppiness that doesn't do the place justice.
Deyvi Contreras
.
28 Marzo 2026
6,0
I've had the pleasure of dining at this restaurant several times and have been truly delighted. The quality of the meat is simply excellent: prime cuts, perfectly cooked.
The menu offers a wide and carefully curated selection, sure to please everyone, from meat lovers to the more curious diners. The appetizers are delicious, prepared with fresh ingredients and presented with great attention to detail.
The service was friendly and professional, always attentive without being intrusive. The atmosphere is welcoming and beautifully decorated, ideal for both a relaxed dinner and a special occasion.
Another plus is the location: the restaurant is easy to find and has nearby parking, a significant plus.
I highly recommend this restaurant to anyone looking for quality, flavor, and a truly enjoyable experience.
patricia f
.
17 Marzo 2026
10,0
Beautiful setting, perfect for a couples dinner. The first courses are very good.
Ludovica
.
12 Marzo 2026
10,0
Beautiful location, warm and welcoming. Superlative food and good wine. Thanks to the friendliness and professionalism of the staff, we felt wonderfully pampered. We were happy and will be back. Well done.
Flavio Prina
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04 Marzo 2026
10,0
Fantastic experience! American Black Angus 🥩 excellent.
Well done 👏🏻
Antonio Castucci
.
28 Febbraio 2026
10,0
Service (on a quiet wednesday night in feburary) was excellent. Food was great. Nice atmosphere and parking nearby.
Boudewijn Popkema
.
26 Febbraio 2026
10,0
A small but very welcoming restaurant. The food is excellent and carefully prepared, and the service is timely and pleasant. The atmosphere is very intimate, perfect for dinners with friends, but especially for couples. The prices are a bit high, but you pay for quality and service these days, especially when it's worth it, as it is at this restaurant. This isn't my first time dining at this restaurant, and so far everything has been excellent.
Max Spina
.
25 Febbraio 2026
10,0
We returned after a few years. Now, as then, we ate mostly meat, excellent quality, tender and just the right amount of fat. The service was excellent; they didn't just serve us, they made us appreciate what we ate. They recommended the steak and wine, which were excellent. The prices are in line with all of this.
Sergio Amelio
.
13 Febbraio 2026
10,0
An excellent lunch at La Locanda dei Giurati. The setting is elegant and refined, with atmospheric lighting that makes for a truly enjoyable experience. The meat deserves special mention: an Irish Angus of the highest quality, tender and intensely flavorful. The pairing glass of Primitivo was top-notch, perfectly complementing the meat's rich flavor. A must-visit for those seeking true quality.
Ambra D’Iorio
.
30 Gennaio 2026
10,0
Very pleasant atmosphere, truly excellent food, and attentive service.
The quality of the meat is top-notch and you can taste it right away.
I've tried several restaurants in Como and can confidently say that this is one of the best places to eat meat in the city.
Everything was well thought out, from the welcome to the dishes.
Highly recommended.
Alina Cheban
.
24 Gennaio 2026
10,0