Le Dodici Lune In Matera

We stayed in this "neighborhood" property in Sasso Cavoso. The cave rooms are carefully renovated and very comfortable. Very good buffet breakfast, with also typical products. The owners are really kind and helpful. Beautiful stay.

I share my experience at the Dodici Lune residence. I stayed here for just one night and arrived in the morning; at the reception they allowed me to leave my luggage and visit the city while waiting for the room to be ready. The entire complex of rooms is located in some excavations made in the stone that make them characteristic and very suggestive. The rooms are furnished with excellent taste and are consistent with the entire design, however, we encountered some functional problems. The room we stayed in due to its shape has no windows, therefore, an air vent was installed in the bathroom which, in addition to being very noisy (especially if the door is closed, a very annoying echo can be heard), helps to cool the room. The shower had a damaged shower head and a glass that did not close optimally. The real problem emerged during the night when shortly before leaving we asked for help for a fault in the heating system. We were notified via WhatsApp shortly after the fault and that a heater was left in the room, however, this cannot cover the entire size of the room and only heats locally so it was not useful to us at all and the night was particularly cold. The thing that left me most annoyed was the lack of apologies or attention towards us the following morning when it was clear that being left without heating at this time of year is quite unpleasant.