13/05/2026: Excellent service, specializing in meat and risotto
12/05/2026: I don't like to penalize workers, and that's precisely why I'm giving it 5 stars. However, out of fairness to future customers and for the sake of transparency, I feel compelled to share my personal experience.
Regarding the handling of meat "by the kilo," I encountered considerable confusion, which, whether intentional or not, appears unprofessional. The meat is cut on a visible counter but without being weighed in front of the customer; it is then taken to the kitchen, where it is presumably weighed.
We were initially told the minimum cut was 1 kg. After ordering, we were informed that the weight would be 1.2 kg "because of the bone." Fine, we accepted that. When it came to the bill, however, we found ourselves paying as if each portion were approximately 1.3 kg, when we honestly didn't believe the meat served exceeded 1 kg per serving.
We then asked the owner for an explanation, who very kindly replied, "Guys, it was 3.2 kg in total." We note that, after doing the math, the correct total should have been €408, not €468 as stated on the receipt. At that point, the waiter intervened, claiming instead that the kilos were 3.9, because "the minimum cut is 1.3 kg." So: first 1 kg, then 1.2 kg, finally 1.3 kg.
The point isn't to spend a little more, but rather transparency. If I order 1 kg of meat, I expect 1 kg of meat, including the bone. If I'm told beforehand that the minimum with bone is 1.2 kg and I accept, that's fine. But if I'm then charged 1.3 kg—without any possibility of verification and under the belief that the actual weight was lower—then a serious customer trust issue arises.
And that's a shame, because the place deserves it: the product is excellent, the service is good overall, and the location is also very beautiful, contrary to what I've read in other negative reviews.
Precisely for this reason, my advice to the owners is simple: be more transparent. If you want to increase margins, directly raise the price per kilo, but avoid unclear dynamics that only risk driving away customers. Phrases like "minimum cut" are meaningless: a kilo of meat can be cut without any problem. And if a customer accepts 1.2 kg, it's not fair to find yourself paying 1.3 kg without prior notice.
I would simply advise you to equip yourself with a clearly visible scale on the counter and weigh the meat in front of the customer. This would improve your credibility, customer trust, and, in the long run, your business. Because those few extra euros earned today risk turning into many lost customers tomorrow.
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