La Caravella In Venezia

This restaurant treats its customers as special Guests. The service is impeccable. The food was wonderful. The restaurant charges extremely high prices, so customers will have high expectations for meals there. We felt that the food, presentation, and service matched the prices.

We were having some significant retail therapy and needed to rest our weary legs for a while - we didn’t like the iconic Harry’s Bar not far away and instead found this lovely little bar. We played cards whilst enjoying a lovely cocktail and a beer - lovely service and nice welcoming atmosphere.

From Tripadvisor reviews and the fact this restaurant is situated in the 'expensive area' of Venice (directly opposite the Giorgio Armani shop), we expected an enjoyable meal. My first mistake was ordering a bellini on arrival. As Venice is where this cocktail originated, I expected them to be able to get this right - after all, it's just prosecco and peach juice, right? In fact I have never had a bad one - until I came here. I don't know what type of peach juice they used but it was terrible, so much so that I couldn't even finish the drink. The staff then got our starters order wrong, 3 times. They didn't apologise but instead tried to make a joke of it (badly). I ended up eating my starter well after the rest of my family had had theirs so they were sat around twiddling their thumbs while I ate and I did the same whilst they ate. The mains were fine, not memorable, desserts were uninspiring but my husband decided to try the souffle (to be told the flavour on the menu was not correct (chocolate) as "it is impossible to make a chocolate souffle because the cocoa fats in the chocolate means it will not rise" (so why did they list it on the menu in the first place?)) Instead they served a vanilla souffle with an amaretto sauce. The souffle had barely risen and was over cooked - it had the texture and flavour of scrambled egg custard. The staff's attitude throughout was verging on sarcastic (don't think it was a translation issue), they seemed to feel the need to try to make a joke of everything, unnecessarily and inappropriately. Needless to say, we paid and left, never to return - very, very disappointing.

Le service est très attentionné et les plats sont raffinés. Une bougie sur le dessert pour terminer ce repas d’anniversaire exceptionnel.