Il Palagio - Four Seasons Hotel In Firenze

STELLA absolutely deserved, great quality of dishes and almost obsessive care in the choice of raw materials and attention to customers by chef Paolo Lavezzini TOP ♥️♥️♥️♥️♥️

Sono stato con mio padre a festeggiare un evento e quindi ho optato per il menù degustazione abbinata a vini. Tutto il cibo è stato molto buono e curato, con vini di qualità ben selezionati. Il sommelier e il capo sala erano molto preparati. Punti dolenti: - Gli altri camerieri non erano minimamente all’altezza del posto; tutti molto impreparati e con poca esperienza; questo ha stonato molto con l’ambiente e il cibo. - quando finivamo l’acqua ci veniva chiesto se volevamo un’altra bottiglia. Quando ho detto basta, ho comunque ricevuto altra acqua (non messa in conto giustamente), ma fa strano ricevere l’acqua anche se non richiesta, avendo pagato tutta le bottiglie precedenti - il caffè non è incluso nel menù degustazione e viene dato un suo menu separato, ma la piccola pasticceria viene offerta gratuitamente. Trovo un po’ di cattivo gusto pagare separatamente un caffè e poi ricevere comunque offerto la pasticceria. Averti preferito avere il caffè incluso, con una scelta separata di caffè speciali a scelta e a pagamento. Diciamo che ci sono state diverse cose che pensano essere migliorate, data la qualità di altri stellati in città.

Entering Il Palagio, located inside the Four Seasons Hotel in Florence, is like crossing the threshold of a culinary dream, surrounded by an elegance that is already evident in the spectacular entrance hall. The lobby, sumptuous and artistically decorated, sets the stage for a refined experience from the first moment: shiny marbles, period architectural details and a noble allure that exudes history and charm. The cuisine, rightly awarded a Michelin star, lives up to every expectation. The attention paid to the raw material, the creativity of the combinations and the precision in cooking explode in tasty and balanced dishes. Each course tells the story of a gastronomic journey studied down to the smallest detail, where Tuscan tradition is dressed in modernity without forgetting authentic roots and flavours. The service is no exception: the dining room team, friendly and smiling, accompanies guests on a journey of pampering and attention, without ever lapsing into cold formalisms. Professionalism is combined with an all-Italian friendliness, capable of immediately putting you at ease. The atmosphere, already enchanting in itself, becomes even more evocative thanks to the Christmas decorations: soft lights, precious decorations and festive touches that color both the common areas and the dining room with an aura of warmth and magic. Overall, Il Palagio is not just a restaurant, but a complete experience. From the luxurious lobby of the Four Seasons Hotel, which transports guests to an oasis of art and glitz, to the excellence of the food and the friendliness of the staff, every detail comes together to create unforgettable moments. Absolutely recommended for those who want to experience the quintessence of starred restaurants in one of the most beautiful settings in Florence.

It was a great experience. It is impossible not to admire the professionalism of the service personnel.

As long as you are well aware of what you're walking into (extremely expensive, very small portioned platings), I think this place is a beautiful experience. The service is spectacular; just a single example-- Since visiting Italy I noticed servers rarely refill water glasses unless asked -- here, mine was not halfway empty before being refilled. The atmosphere is very luxurious, beautiful decor everywhere. Pre fixed 5 course menu, and all the dishes we were served were masterfully crafted with layers of different flavors, was clear why this place received a Michelin star award. I think in the end it was just over 200 euro per person with a couple glasses of wine each, but if you don't mind price it's absolutely worth the trip.

Lugar muy agradable, excelente servicio y un ambiente hermoso. Tanto mi esposa como yo tenemos el menú degustaciones más pequeño. Que por cierto era un poco de comida. También nos dieron una botella de vino brunello que era genial.

What I liked about the restaurant was the table service during dinner which felt reflective of its upscale and Michelin star rating. Our waiter was very attentive and noticed I was left handed and placed my utensils on the left side as opposed to the usual right. The place was pretty and there was a garden in the back. I selected the “traditional” menu which still tasted too abstract (?) for me. I think my “favorite” was the long skinny breadsticks with different dips. What mainly drove the 3 star rating was the ‘experience’ we received before being sat at our table. We arrived for our dinner reservation and was turned away due to a prior luxury event held at the hotel running over. We were told to come back ~1hour. Aside from making us wait over an hour due to poor planning, generally we would expect them to show us the bar or a waiting area instead of being asking to leave the property entirely until they are ready. It did not help that the weather was chilly and rainy that evening too. Walking around hungry and cold was not how I pictured our evening. Oh, and we originally had a confirmed reservation for the day prior but was told because of another event, the garden would not be available to enter, which is why we moved it to the day after. But we didn’t even get to enjoy the garden because our reservation got pushed later.