23/06/2025: Neighborhood bar, the owners are a very kind and polite couple. I have also tasted their Roman cuisine first courses several times and I must say that they are exceptional in relation to the quality/price.
07/04/2025: The Negresco Bar Caffetteria presents itself as a place with a refined and elegant atmosphere, almost a living room in the heart of the city. The furnishings with attention to detail, the soft lights and the general feeling of order and refinement contribute to creating an undoubtedly pleasant environment for a classy break. However, I perceived perhaps excessive formality which, in some aspects, made the experience slightly less relaxed than I would have hoped. The dining room staff proved to be impeccable: professional, courteous and attentive to customer needs. The bartenders, in particular, knew how to prepare drinks with skill and present the products with care. Their kindness and discreet presence contributed to making the meal a pleasant moment. The only downside, in my opinion, was the interaction with the person in charge of the cash register. Although she wasn't rude in the strict sense, I perceived an excessively set attitude and little inclination to smile or say an extra kind word. Transactions were handled efficiently, but with a rigidity that was a little out of keeping with the warm welcome received from the rest of the staff. A pinch of friendliness and greater openness would have made the moment of payment more pleasant and in line with the general atmosphere of the place. The quality of the products offered was good, as were the prices, which reflect the elegance of the environment and the care taken in preparation. In conclusion, the Negresco Bar Cafeteria is a place of undoubted charm and quality. However, to achieve perfection in the customer experience, I would suggest softening the perceived excessive formality slightly and, in particular, encouraging a more accommodating and smiling approach from the person at the checkout. The talent and kindness of the rest of the staff deserve to be accompanied by an equally warm welcome at every stage of the experience.
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