had a great stay with 5 families, young kids and dogs. everything was lovely. the restaurant is also great and adorable.
Linda Graca
.
11 Marzo 2025
10,0
Everything perfect!! We have been to this hotel/restaurant both in summer and winter, even on important occasions, and everything has always been perfect! Delicious dishes (both meat, fish and vegetarian options), impeccable service, very beautiful and welcoming spaces, and a wonderful garden. To complete, the possibility of a beautiful walk on the pier of Lake Massaciuccoli!
Laura Fascetti
.
09 Marzo 2025
10,0
At first I didn't want to write this review, but then I said to myself why not? We book for Christmas day. 22 people, 18 fish menus at €60 (all very good) and 4 meat menus, one of which is for celiacs. The established meat menu was to be composed of: starter mixed cold cuts with panzerotti, first course tortelli with ragù, second course sliced all for €30. Christmas day arrives and the meat menu is called a children's menu... the waiter still mentions cold cuts and tortelli and no one gets strange and says anything. First mistake, the first one arrives instead of the starter, honestly it's not as big a problem as you want it to be...the actual problem was that instead of the tortelli the penne arrived (we already knew that the celiac girl wouldn't get the ones tortelli, but for the other 2 guys what kind of problem could there ever have been????) ... second mistake, the starter arrives consisting of raw ham, salami and panzerotti, and here you could tell me "so where is the problem?" the problem is that the celiac girl gets 4 slices of raw ham at the table, damn it, I'll call you 1 month before, I tell you that I have a celiac, you agree to take it, try a little bit and find something more for her too.. .. Third mistake, comes the second.... schnitzel with chips (where the hell did the schnitzel come from?) and roast for the celiac girl (this was a dish you should never have had serve....it was really hard.) Last mistake, the time comes to pay for 2 fish menus and 2 meat-children's menus totaling €180, instead we are asked for €190 because the meat-children's menu is €35 instead of €30 agreed 1 month before. We point this out to the lady and she tells us that €30 is fine if that was the agreed price. Now I wonder...didn't you get a damn note? However, I give three stars because the fish menu was honestly very good and the boy who served us was very kind and nice. If I had to rely only on the service and the kids' menu, one star was already too much.
serena lenzoni
.
27 Dicembre 2024
6,0
Nice and welcoming place where you can eat excellent local and traditional dishes, the service is of excellent quality....
Musso Giovanni
.
15 Dicembre 2024
10,0
I never write reviews but theirs is well deserved. We took land and sea tasting menus which cost 30 and 35 euros respectively, prices which nowadays are almost impossible to find for what we ate. Dishes of very good quality and above all very well balanced in terms of quantity. I underline the boy who served us who was really very kind, attentive, precise and cheerful with us throughout the dinner. 5 stars in my opinion more than deserved!
Mattia Isola
.
05 Dicembre 2024
10,0
I have been staying in this hotel during the "Lucca Comics&Games" period for more than 7 years now with my dad and my friends. We have always had a wonderful time. The staff has always been courteous and available to satisfy all our needs. We have also always enjoyed exquisite typical Tuscan cuisine.
The location is splendid, it has a beautiful outdoor garden overlooking the lake. This place has been our point of reference for years and will always be! Thanks to all the staff for making every stay unique! ❤️
Lucia Fiorentino
.
08 Novembre 2024
10,0
Uno spettacolo in tutti i sensi: location magica, ottimo cibo, lo staff una grande squadra ! Grazie a tutti …e un grazie speciale a Simone.
Novella B
.
06 Ottobre 2024
10,0