hotel giglio In Verona

28/03/2025: Great food, good prices, friendly service. It’s hard to find any fault. Would absolutely eat here again next time we come. Thank you for a great meal and a nice time.

11/03/2025: I state first and last time... Excellent location.. Well-kept place... clean and everything well displayed... of course no parking in Bardolino in the centre! Non-existent slide for disabled people... helped by my husband... large toilet but it was not suitable for a disabled person... only men and women. Naturally booked the day before...luckily. Luckily we arrived an hour early and were served quickly... Excellent food...congratulations... My criticism consists of these two points... First of all, novice waitresses in any way... they treat each other badly in front of the customers... the maitre d' made some truly embarrassing scenes... incredible nervousness... this is a job where you enjoy it by transmitting positivity... seeing an inexperienced waiter terrified... not good!... the smile always... he wonders if the dishes were to his taste in order to report to the kitchen... a maitre d' who passes by and sees empty plates on the table doesn't wait 20 minutes for the waiter to collect them... he does it him... and if you ask for a dessert without waiting times, he doesn't bring it, saying it wasn't my job... even if with a smile... asked given the waiting times of the diners next to us... Second, when you pay the bill, a smile and a kind word make the difference... even with new customers...