Hotel Genziana Ristorante In Ortisei

Prime location, very quiet for being so centrally located. Reception and bar area is modern, warm and welcoming. The rooms, however, are due for renovation. Awful pillows, bed not very comfortable, bathroom probably +20 yrs old. The 4 star standard is rusty, at best. The hallways are less charming than a dorm or institution from the 80’s, with harsch lightning (very typical for Italy - don’t they sell LED with warm-white kelvin or dimmers there at all???). The restaurant is nice, but also suffer from too hard lightning. Bar and restaurant service was good, but someone in the management must seriously look after the staff hygiene. The smell of old sweat and stinky uniforms really can destroy the appetite, both to eat and return as a guest.

Ideally located, in the center of Ortisei. Clean and spacious room, shame about the lack of a coffee and tea maker. Excellent restaurant with a wine cellar worthy of a great palace. Courteous and polite staff, special mention to Luca from the bar. Thank you all

It is the perfect hotel to stay and ski in Ortisei. Elegant, modern, cozy, very good breakfast, the staff's attention is super correct, dinner is different, with five dishes to choose from. The wood decoration is cozy and elegant at the same time. The best is the Spa and the heated outdoor pool. Very close walking distance to the ski lifts and Ortisei Square.

Great hotel with the owners and their staff

What a fantastic hotel! It's beautiful, centrally located, service is impeccable, breakfast is divine, and the 5 course dinners were splendid! We truly enjoyed our stay here and would recommend it to others.