Comment on our stay at the Grand Hotel Savoia in Genoa.
We spent two very pleasant nights at the Grand Hotel Savoia in Genoa, a splendid establishment where we fully appreciated the comfort of the premises, the quality of the services, and the varied and generous breakfast. The welcome and attentiveness of the staff deserve to be highlighted.
We also took advantage of the proximity of the hotel's two restaurants, Tralalêro and Salgari, where we dined back-to-back. Unfortunately, our culinary experiences at both establishments did not live up to the hotel's standards.
At Tralalêro, all dishes were served on cold plates, which detracted from the enjoyment of the dishes. Furthermore, a dish of bacalao, clearly too cold, seemed fresh from the refrigerator and had to be returned to the kitchen. At Salgari, the situation was similar: cold plates and an interminable wait for six seafood risottos, which were ultimately served barely warm, even though there were only a dozen guests in the room. To our surprise, the risotto was an unappealing turquoise blue, garnished with a few mussels and topped with a shrimp covered in sun-dried tomato skin.
We would like to point out that these comments are made in a constructive spirit. It would be helpful to inform the kitchen teams at these two restaurants that guests are provided with a warming tray at breakfast, proof that it is entirely possible to serve food at a suitable temperature in this high-end establishment.
Aside from these culinary disappointments, our stay at the Grand Hotel Savoia will remain a very pleasant memory, and we hope that these observations will help further improve the quality of the guest experience.
Jacques Gambelin
.
06 Ottobre 2025
10,0
Very easy to access by car. Valet parking for €28. Barely more expensive than a local parking lot. And you can leave your car keys there with complete confidence.
Very well-located hotel. For three days we explored the city on foot.
Only praise for everything. The welcome, the kindness of the staff, the comfort of the room.
I highly recommend it.
Dominique Collas
.
05 Ottobre 2025
10,0
Grand Hotel Savoia, a landmark in Genoa.
A beautiful, restored late-19th-century building with welcoming rooms.
Welcoming and professional staff.
Excellent, comprehensive breakfast served on the panoramic terrace.
Convenient and clean garage.
Marcello Scalise
.
27 Agosto 2025
10,0
Luxury hotel located about 200 meters from the Genova Piazza Principe train station. Elegant, spacious rooms with meticulous attention to detail. Spacious bathrooms equipped with every comfort. The hotel offers a variety of services, including a spa and an on-site bar. A generous buffet breakfast with top-quality products is served on the seventh floor, with the option of using the terrace overlooking the city and, in particular, the old port. Friendly and welcoming staff. Excellent experience.
Flavio procaccianti
.
23 Agosto 2025
10,0
Le service était excellent et la nourriture était formidable (en tout cas les pâtes) ! Rien à dire, c’est le top! Et proche de la gare (2min).
sacoti
.
20 Luglio 2025
10,0
Strongly reminds of the Grand Hotel with Bill Murray. Really nice experience specially on floor 7 with the food
D J
.
18 Luglio 2025
10,0
A beautiful hotel with attentive, professional, and friendly staff. The breakfast buffet is incredible, and the restaurant and catering are excellent.
Close to the historic city center and train stations, it's perfect!
Séverine Gougeon
.
17 Luglio 2025
10,0
The service from the staff was great, they helped with a rental car and taxis and were very pleasant. The lobby area is inviting and the President Suite was large. The mattress is old with big dips in it, very bad for my back. There are mechanical shutters on all windows which is nice for keeping it dark in the morning. The restaurant is just above the room and they were moving tables and chairs around 7am. Once we called to ask for quiet they spoke with the staff up there and they made it better.
The location is not wonderful. It is a dirty area of town with a train station and bus stops near by. Quite a lot of homeless there, lots of trash on the ground. Not very many restaurants and fewer shops. There are 2 hot tubs on the 7th floor roof top bit are right next to dining tables for the bar. And they were not cleaned often.
Linda W.
.
17 Luglio 2025
8,0
Very nice hotel, close to the historic center of Genoa.
Everything is perfect.
Philippe BERNARDIN
.
08 Luglio 2025
10,0
Hello, our experience at your
hotel was OUTSTANDING. Thank
you. the entire day staff helped
me SO much!! Gulia (sp?) and the
other two women working the front
desk were so patient and
helpful. There wasn't a second
that I felt unwelcome with my
many questions. They patiently
answered them all. Thank you so
much!!
Judy Bagg
.
07 Luglio 2025
10,0