I was there last year with my young daughter, and she came down with gastroenteritis during our holiday. The staff were incredibly helpful and constantly checked on her well-being. They even arranged for a doctor to see us and helped us find temporary accommodation in the valley.
While some rooms may be a bit dated (as other reviews have mentioned), the service and friendliness of the staff were exceptionally good in our case!
Jan Rhein
.
09 Aprile 2026
8,0
Amazing stay at the highest hotel in Europe at 3200 meters. Just 30 plus rooms on top of the glacier - amazing views and you have the mountain and hotel to yourself after last cable car at 4pm
Kevin Hasler
.
30 Marzo 2026
10,0
We stayed at the hotel for one night and were completely satisfied; we couldn't find anything to complain about. The view is simply magnificent. Sleeping at that altitude is a bit of a challenge 😅, but you know that beforehand. Therefore, we give it 5 stars. Many thanks to the whole team!
Brigitte Waldner
.
11 Marzo 2026
10,0
The hotel's location is fantastic, especially in good weather. In the mornings, you can step straight from the delicious breakfast onto the beautiful slopes. The service and food can be described as good to very good – tasty, plentiful, and attractively presented. It's not for people who come to sip champagne and show off their new Piaget watch. The staff is attentive and efficient. Due to the altitude, the first few days can be a bit strenuous, but the enchanting mountain scenery quickly makes up for it. Criticisms: The bathroom heater remained off despite informing reception, while the hallways were, in my opinion, overheated. The spa area could be improved (instead of one cold and one hot shower, two hot/cold showers would be more practical, as it's constantly occupied even when there are few guests).
Joachim Klein
.
19 Febbraio 2026
10,0
Hotel at an altitude of about 3200m with half board and 3 course menu. Room for 3 people at a friendly price with a beautiful view of the valley with sauna, bar and common room where you can relax and have fun after a day of skiing.
Peter
.
19 Febbraio 2026
10,0
A beautiful place with an amazing view, great rooms and location. The restaurant's food needs improvement.
Łukasz 80
.
09 Febbraio 2026
10,0
A fantastic hotel with impeccable service. They go out of their way to take care of you. The food is outstanding and the whole team is simply superb 👍🏻🙌👍🏻
Julia Gutenmorgen
.
05 Febbraio 2026
10,0
Beautiful view 🤟 We were there in December with colleagues from work and amazing half-empty slopes with azure weather. Just a little worse breathing at an altitude of 3200m🫣. I recommend not drinking too much alcohol 🤣🤣
Zdeněk Pavlištík
.
15 Gennaio 2026
10,0
Amazing hotel in the most wonderful place. The view is just spectacular and staff of the hotel was the best.
Keep in mind that you may experience some issues with altitude such as headaches or increased pressure- but the location is worth a bit of discomfort.
Hotel is a bit older but you do not come here for luxury, more for experience.
Food was also excellent.
Jaroslav Seborský
.
28 Dicembre 2025
10,0
Excellent place, clean, warm, everything worked. Attentive reception and very helpful waiters who got me tiramisu even though it was off the menu. Everyone was friendly.
gianni pisoni
.
07 Dicembre 2025
10,0
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