17/10/2025: Our experience at the Gran Hotel Croce di Malta in Montecatini Terme was overall positive 👍🏻, although there were a few things we didn't like 🤔. First of all, I'd like to mention the lack of a kettle 🫖 with various complimentary herbal teas in the room, a convenience that's now ubiquitous in any hotel regardless of category (even hostels always have one). It may seem like a trivial matter, but it's nice, after a day of sightseeing, to relax with a nice chamomile tea 🍵 at the end of the evening. The breakfast selection the next morning wasn't bad, except that the chocolate dispenser wasn't working; the situation didn't change one bit even after the intervention of a polite waitress 👩🏻🦱, as the device continued to dispense cloudy water mixed with dust. In the end, I gave up on the idea and opted for some orange juice 🍊. As for parking 🅿️, it's limited to the available spaces along the street the property faces, and in any case, it's paid (we actually left our vehicle 🚘 in the first spot next to the main entrance). The rates, however, are interesting, given that we spent a total of €113.65 💶 for a double room (no. 802, booked and paid by card 💳 directly on Booking), plus an additional €6 for the tourist tax and €5 for parking 🅿️ (paid on site). The staff were friendly, from the receptionist to the maids and the room cleaners. The location is excellent, right off the main pedestrian street 🚶🏻🚶🏻♀️ in the city center. The property's furnishings are also pleasant 🏨, featuring a sober and elegant style (the contemporary artwork in the guest lounge and on the outdoor terrace is beautiful). A good base for exploring the center of magnificent Montecatini Terme. RECOMMENDED 👍🏻.
P.S. ❗️❗️❗️GOOGLE CENSORSHIP❗️❗️❗️
REVIEW PUBLISHED WITH THIS NEW PROFILE CREATED FOLLOWING THE SHAMEFUL AND UNJUSTIFIED BLEACHING OF THE PREVIOUS ONE BY GOOGLE ADMINISTRATORS
❗️❗️❗️STOP CENSORSHIP❗️❗️❗️
16/10/2025: Excellent staff and location! Constant thefts from cars spoil the atmosphere of the stay! Omelette from powder and scrambled eggs for 6-10€ to order are surprising in a premium class hotel! Only excellent staff saves the hotel from oblivion.... Sad
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