Gasthaus Schwarzer Adler In Caldaro sulla strada del vino

28/05/2026: Family of 8 had a lovely stay, late May. Staff was graceful, patient, and provided great service, even coordinating arrival of our lost luggage. We’ll be delighted to return.

18/05/2026: We've been coming to the Hotel Citta for many years. Unfortunately, we have to say that it has declined significantly recently. In March, we reported a leaking water pipe in the bathroom, with puddles of water in front of the sink. Nothing was done about it. Now we were there with friends, and the hairdryer was broken—it was replaced with another broken one. Doesn't anyone check things before replacing them?! During the night, hotel guests were partying in their rooms and left their trash outside (pizza boxes with leftovers and other garbage). At 10:00 a.m., the mess was still there, even though cleaning staff had already been there. Are they all just fed up and incapable of doing their jobs? Even worse, and it's almost unbearable, are the pigeons outside the outdoor dining area. The bored staff just watches as the pigeons knock everything over on the uncleared tables, and six to eight pigeons even knock over glasses and dishes. The staff sees this and doesn't really react, and if you say anything, they just shrug. The other bars and cafes manage it. They clear away quickly and leave nothing behind. We always enjoyed coming here and are now unsure whether we'll book at the Citta again.