Trivial: I bought some packs of your coffee and by chance, in the "chocolate flavor" pack, when placing the capsules in the appropriate container, I noticed that there were 9 instead of 10. It's stupid, but I wonder and I wonder, even the number 1s sometimes get lost in the capsules!!
Maurizio Terracone
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29 Dicembre 2025
8,0
The staff were kind and courteous and gave me very good advice. I will be back!
Marco Maialetti
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07 Dicembre 2025
10,0
Yesterday I went to make a purchase. I usually find very nice and polite people, but yesterday NO. I found a sales assistant who annoyed me. I was supposed to get more pods, but I left. I hope that when I go back I won't find her. Unfortunately, I didn't see her name.
Vita Vigile
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26 Novembre 2025
6,0
All very good and beautiful well done Gilda for explaining
luigi falanga
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19 Ottobre 2025
10,0
My first Italian Nespresso Experience!
I was immediately greeted by Vakaba and was introduced to the new coffees and served by Giuseppe, some classic suggestions and cantuccini.
Amazing atmosphere and service and a great team
10/10 :)
Nikhil Oswal
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28 Settembre 2025
10,0
We wanted to personally thank Ferruccio, whose intervention saved NESPRESSO from losing an ambassador customer. But he wasn't on duty today. He knows how he helped us, and that's enough. He took charge of the problem and kept his word, unlike the customer service team, which on several occasions stalled and offered solutions that never materialized. The extremely positive assessment goes to the store. In my opinion, NESPRESSO needs to educate its remote support team about providing realistic and accurate information.
Vincenzo Dattola
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14 Settembre 2025
10,0
Professionalism, friendliness, and top-notch courtesy. We enjoyed a vertuo coffee... Excellent. I recommend a stop.
Isabella di Lernia
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13 Settembre 2025
10,0
Lovely boutique, I was served by Gilda, very kind!
GreL
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12 Settembre 2025
10,0
Very knowledgeable staff; I often come to the shop on Via Bel Fiore because everyone is always very kind.
The shop is clean, and the tasting is always excellent. I highly recommend this experience.
Carlo Cappellari
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02 Settembre 2025
10,0
Aurora and Daniela served us a truly excellent Parisian iced coffee.
giorgio bellachioma
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31 Luglio 2025
10,0