26/03/2026: We recently returned from a wonderful week! The place is magical... at the foot of the Marmolada... even though the structure is a little dated, we had a great time! The staff is magnificent... thanks guys for everything! Love, A&C
26/03/2026: We spent a week here as part of an Itaka trip and had a great time. One must remember that it is a 3 star hotel, rather than 4 or 5, and so for what it is, it is great.
First and foremost, the staff were all fantastic. Every one of them friendly and helpful, and they were especially comforting during an emergency situation we were unfortunate to encounter at the end of the week.
We had a room on the first floor which seemed to have been renovated (it was a smaller room without a balcony and a shower whereas our friends on the second floor had a bigger room with a balcony and a bathtub as well). Although a balcony would have been nice, everything was just fine. The bathroom was a bit on the small side, but it wasn't an issue for us. There was a modern radiator in the bathroom which allowed us to dry our ski stuff on at the end of the day. The beds (two singles pushed together) were also fine and there were sockets next to each side of the bed as well as built-in reading lamps and light switches next to the bed. A wardrobe with plenty of hanging space (I could have used more shelves though!). There was also a small fridge under the desk. The only downside was the level of noise - from the corridor, the room next door and the group of youngsters who decided to congregate outside our bedroom window every afternoon while we tried to rest - but this is not the fault of the hotel of course although perhaps they could try to make the room more sound-proof (and use thicker curtains!).
The food was as good as you can expect for the level of hotel. There was always a vast selection of food which changed every night - everything was on a buffet. Breakfast included some form of eggs (either hard boiled or scrambled) with either bacon or sausages, plus the usual cheese, ham, vegetables, bread, cakes & croissants with water, juice, tea and a coffee machine. I would have liked more prepared fresh fruit (there was always some whole fruit available though) for yoghurt at breakfast and also as a dessert option at dinner. I would have also liked some different bread options as there was only white available. Dessert could have been better - often the same and whenever there was some fresh fruit or something different/nicer you had to be quick enough to get some before it ran out.
The biggest plus of staying at this hotel is the proximity to the ski slope - it's a very short walk (50m?) to the Malga Ciapela ski lift which starts at 8.40 and goes every 10 mins or so with about 60 people at a time to the top (with 2 connections where you cannot get out to ski but have to continue going up). You can eventually connect to Sella Ronda. At the end of the day you can ski all the way back down to the ski lift and walk back to the hotel. There is a ski room on -1 which was very spacious and has heated boot warmers. The only thing I will mention is there are signs in the hotel warning about potentially theft of ski gear and that no responsibility will be taken from the hotel which is a bit concerning, although we didn't personally have any issues (and there was a camera outside the entrance to the ski room). Our friends opted to keep their stuff on their balcony, but we did not have such an option (nor did we have such expensive gear to mind too much). Also on the -1 level, with a connection to the hotel, is a small grocery store, a ski shop (for buying & rental) and a bar.
The hotel also has a decent sized swimming pool (about 14m in length approximately) which was heated to a comfortable temperature and free to use with prior booking (it was open from 5pm). There was also a sauna or spa available at an extra cost (the sauna was €15 per person for one hour) but we didn't use it.
Overall we had a very enjoyable stay and week of skiing which unfortunately ended in a bit a disaster for us when emergency surgery and transfer to another town plus an extension of 2 days to our trip was needed! But as I said before, everyone at the hotel was very accommodating and supportive during this time. I would definitely stay again!
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