CIVICO52 In Palazzolo sull'oglio

This is now a place I return to every time I'm in the area. The owner is super friendly and helpful, the food is excellent, and the atmosphere is fantastic!

I went here for dinner with friends, drawn by the beautiful location and the promise of good Lebanese cuisine. Unfortunately, the experience was ruined by completely inadequate service. We waited over an hour after ordering without receiving anything, not even bread. Only after we flagged down the waitress were we told that the order would be "started from that moment" (basically forgotten) due to the overwhelming number of guests (we had booked over a week in advance). The handling of errors was even worse: 1. They brought us some apologies, but they got the order wrong for our celiac friend (which was later corrected, but it shows carelessness). 2. We ordered a second bottle of wine while waiting: it arrived at the end of the meal, when it was no longer needed, and we sent it back. The worst part? Aside from the waitress (the only one who showed her face), no one from management came to apologize. At the register, we were charged a full bill (and, in my opinion, a hefty one! Compared to what we ate): no discounts and no excuses for the unacceptable wait. The food is good, but it's not enough to make up for the terrible service. I don't think we'll return, and I don't recommend it; there are much better places nearby.

A journey of flavors and pairings. A sensory experience. Definitely worth repeating!

Excellent Lebanese cuisine, delicious hot dishes like beef samboussek, falafel, and koftah bil roz. Very intimate atmosphere. Courteous and friendly staff. The Lebanese tea at the end of the meal is highly recommended. Highly recommended!