25/08/2024: We were welcomed at the spa by Alice, we had a great time in the establishment Alice showed an exceptional welcome and remarkable kindness! We recommend this SPA located in the heart of Venice and which benefits from superb facilities.
Alice Grazie Mille!
24/08/2024: This was honestly one of the best hotel experiences of my life. As a Hyatt member, I almost canceled after the organization ended its affiliation with Small Luxury Hotels, but I’m so glad I didn’t. This is the quintessential Venetian experience, and you will receive 5-star service, guaranteed.
The room is truly exceptional—plush mattress, completely marble en suite, Venetian design elements throughout.
The staff is so kind and helpful. We called ahead because we were arriving late, and the reception turned on our a/c to ensure the room was nice and cool when my partner and me arrived. Then, he helped bring our bags directly to our room. Staff offered plenty of insider tips on sightseeing and shared personal anecdotes about Venetian life during conversation. Hotel management also noticed it was my birthday upon check-in and had a bottle of Prosecco waiting with a handwritten note. So kind!
The included breakfast is wonderful, and the on-site restaurant is astounding! I will be writing a separate review for this, but please do yourself a favor and treat yourself to a scrumptious, Michelin-reviewed meal.
Location is perfect. A quick walk to all of the main sights of Venice. Location may be a bit tricky for folks with disabilities, though, as there is one bridge that you must take to get to/from the hotel to the key sights; however, I’m sure the hotel would be happy to offer some advice and tips. Definitely recommend utilizing a private water taxi to/from the airport. If you’re traveling by train, the Rialto vaportetto station is a very quick and easy walk to the hotel, with just one bridge crossing (not bad for Venice!)
I was so sad to leave!!!! Stay here, please! It’ll be a highlight of your trip.