Can you explain to me why ice creams are no longer served in Alba? I came here on purpose.
Zoe Stradella
.
07 Aprile 2026
8,0
Prices have increased and a new ordering method is a bit inconvenient, especially for multiple people.
A decrease in service means a price increase.
This is strange, or at least there should be a choice for those who want to order the traditional way. It's not about being forced to use only kiosks, and their menus and layout aren't even very well designed (if there are any errors, who would you ask for clarification?)
Okay, the competition has adopted similar rules, but their devices are more intuitive to use and the layout is more convenient (in front of the cash register).
Not to mention that you don't have a drive-through option.
Regarding ordering via app, your restaurant doesn't offer it.
Some customers rightly complain about long waits and the lack of kiosks, but things need to be done and designed well. Ideally, without raising prices.
I've been a customer for years who's been a bit shocked by some of the choices.
Update:
Some organizational improvements have been made.
Renovated furnishings, changed table layouts, optimized space, and added the option to order via app.
Prices remain affordable, food quality average,
Service speed and courtesy average.
Andrea 71
.
27 Marzo 2026
8,0
I come here often. My favorite burger.
vector Mania
.
15 Marzo 2026
10,0
The staff is very friendly. I always have a great time at Burger King. I always come back.
serena
.
11 Marzo 2026
10,0
Very nice place, recently renovated, always friendly staff, clean, very good and carefully prepared food. Special praise to Emanuele, who is always very kind and cheerful.
martina quasso
.
12 Febbraio 2026
10,0
Easy to find, parking always nearby.
Super friendly staff.
Roberto Marconi
.
08 Febbraio 2026
10,0
A well-deserved five stars for this Burger King in Alba! Beyond the usual quality of the burgers, what really makes the difference here is the staff: fantastic, courteous, and extremely efficient. Even though the place is often crowded, the staff takes orders with a speed and a smile that you don't find everywhere else. A true example of what customer service should be. I'll definitely be back!
Federico Riccardi
.
07 Febbraio 2026
10,0
Highly recommended place, they served me very quickly and the girl at the cashier was very polite, the tables were also very clean
Antonello Golfini
.
18 Gennaio 2026
10,0
Excellent service from the guys, the tall blond guy helped me order at the kiosk, really kind
Alberto Currado
.
18 Gennaio 2026
10,0
What struck me most was the kindness of the staff, especially Axel (I love you pls one chance)
Martina
.
17 Gennaio 2026
10,0