Many “pros”, only one “con”.
Booked randomly in this structure due to the logistical proximity to the meeting point for the excursion to Etna - about 40 minutes away.
First of all, wonderful location.
Immersed in nature, we were in total peace.
Small, comfortable and intimate at the right point: the rooms are slightly distant from the restaurant, the swimming pool and the reception, located at the point closest to the entrance gate.
All easy to reach on foot.
It is possible to leave the car next to the accommodations, located just above the restaurant, so that you can unload your bags and suitcases and have the car at hand.
The service is impeccable.
The very kind and very nice Claudia made us feel at home, from the beginning to the end of our stay.
Impeccable.
I must say the restaurant is also excellent.
The fact that they don't have a fixed menu makes you understand how much they work with fresh, seasonal products.
From the appetizers - we tried both the parmigiana and the caponata - to the first courses - gnocchi with pistachio pesto and speck - from the second courses - sausage meatball with potatoes - to the desserts - semifreddos with pistachio and almonds of their own production - all sublime. Good, tasty and tasty ingredients, with well-presented and consistent dishes.
The only flaw, as far as I'm concerned, are the rooms. They have a lot of potential, but if they were better looked after, in terms of aesthetics and cleanliness, I would have given the full 5 stars.
Michele Canino
.
29 Agosto 2024
8,0
Tanti “pro”, un solo “contro”.
Prenotato casualmente in questa struttura per la vicinanza logistica al punto d’incontro per l’escursione sull’Etna - a circa 40 minuti.
Innanzitutto, location meravigliosa.
Immerso nella natura, siamo stati nella pace più totale.
Piccolo, confortevole e intimo al punto giusto: le camere sono leggermente distanti dal ristorante, dalla piscina e dalla reception, locata nel punto più vicino al cancello d’ingresso.
Tutte facili da raggiunge a piedi.
È possibile lasciare l’auto accanto agli alloggi, situate poco più in alto rispetto al ristorante, in modo da poter scaricare bagagli e valigie, e avere la vettura a portata di mano.
Ineccepibile il servizio.
La gentilissima e simpaticissima Claudia ci ha fatto sentire a casa, dall’inizio alla fine della nostra permanenza.
Impeccabile.
Devo dire ottimo anche il ristorante.
Il fatto che non abbiano un menù fisso, ti fa capire quanto lavorino con prodotti freschi e di stagione.
Dagli antipasti - abbiamo provato sia la parmigiana che la caponata - ai primi - gnocchetti al pesto di pistacchio e speck - dai secondi - polpetta di salsiccia con patate - ai dessert - semifreddi al pistacchio e alle mandorle di loro produzione - tutti sublimi. Ingredienti buoni, saporiti e gustosi, con pietanze ben presentate e consistenti.
Unica pecca, per quel che mi riguarda, le camere. Hanno un gran potenziale, ma se fossero curate meglio, in termini di estetica e pulizia, avrei dato le 5 stelle piene.
Michele.Canino
.
29 Agosto 2024
8,0
Beautiful location surrounded by greenery, but it does not deserve 4* due to the lack of services such as reception, bar, very poor breakfast.
The only thing that gives it 4 stars is the price. An aperitif for 1 adult and 2 children (9/14 years) €75
Despite the good quality products, I found the price to be exaggerated for an aperitif.
bohuslava parobkova
.
21 Agosto 2024
6,0
Truly enchanting place, a location immersed in nature and with attention to the smallest details.
**SIN**
Too bad for the management of the guests staying there and for the restaurant. I say "pity" because a place like this doesn't deserve it. The restaurant is of medium level, with average food quality, slightly tending towards low, and unfortunately poor service.
From breakfast, with the lack of products for lactose intolerants, to the presence of expired products such as yogurt or water, with the latter having expired three years ago. Furthermore, the breakfast was not very assorted and the lack of air conditioning made it anything but pleasant.
The staff was not attentive to the customer's small needs, and there was also an error in the price of the rooms. The owner was really very kind in welcoming and paying attention to the customer; It's a shame we never saw her again, perhaps the stay would have been different.
The husband was very rude and was also quite arrogant towards the guests. Congratulations instead to the Italian girl who assisted us in the afternoons and evenings.
The rooms were clean, and the lady and her little Indian daughter were very nice and very good.
The real review for this place can be summed up in one word: **SIN**.
Antonio Coco
.
20 Agosto 2024
6,0
Strengths: location, view, silence, well-kept outdoor spaces, very pleasant breakfast room.
Negative things: room with 5 windows but only one small one with a mosquito net (on the website it indicated the presence of mosquito nets in the rooms) this was a cause of great inconvenience because we had to use the air conditioner even though we would have preferred to sleep without it. The loft room was beautiful but the furniture was too bulky and the attic sleeping area was excessively hot. Bathroom too small, shower limited in movement. Absent in our room outside table with chairs and drying rack for costumes.
Poor breakfast in terms of choice (vegetable drink requested but absent) and in terms of quality, excessive presence of industrial products despite the area being rich in genuine products.
The location is certainly noteworthy, but as an accommodation facility for stays these aspects should be improved, I am sure that with some adjustments it could become truly top and also justify the price. The owner Martina is delightful.
Eleonora B
.
13 Agosto 2024
6,0
Super cozy rooms, nice location and nice pool area 💦☀️😁 But, mostly no English speaking, and they forgot to hand over our passports on departure and there was trouble with other things like the gate and air conditioning and absolutely no internet 🤷 but after help from our 2nd place of residence they got them to send it to us 🙏
Henriette Henckel
.
10 Agosto 2024
8,0
READ THIS POST IF YOU ARE CONSIDERING AN INTERNATIONAL WEDDING!
Me and my husband are from the United States and decided to have a wedding in Sicily. My mom was born in Sicily and I have spent much time there over my childhood. There has been so much turmoil with this venue. We looked at the venue and fell in love with the place and thought Martina was extremely professional. We were confident in bringing about 30 guests from the United States to celebrate our wedding here. Many of the complaints and issues stemmed from Martina's mother who tried to scam us multiple times and was incredibly unpleasant to be around.
Firstly, we reserved a set amount of rooms only to be told by Martina's mother that she gave away our rooms that we booked for our wedding to another party. She insisted we find different accommodations for our guests despite already letting our guests know they would be able to stay at Borgata Baldazza for the week of the wedding. After an argument that resulted in a screaming match, she gave us back the rooms we originally were promised.
Secondly, we had agreed on having lunch and dinner for our guests at the venue as many people do not speak Italian and would not have transportation. We were under impression their restaurant was open and operating to the public. What we did not know was that they did not hire full-time kitchen staff to operate their restaurant. We were served the most disgusting lunch I have ever had the displeasure being served. We were served someone's leftover pork and peppers from another wedding, an inedible salad, and a sandwich made of wonder bread and one slice of ham. This sandwich was not fit for a dog to eat. Once we finished eating, we went to discuss this meal with Martina's mom and she indicated the price per person was 20 euros. We immediately told her this would not be acceptable. That we would pay for this meal and would only have dinner there the rest of the days we had scheduled. She was angry that we would no longer have lunch there as we originally intended and AGAIN after another screaming argument, agreed we would not eat any further meals there other than breakfast (included).
Thirdly, the first day we arrived they didn't inform us that having espresso by the pool was considered "pool side service" despite us cleaning up our own dishes, and they charged us for espresso. So the next day I informed the guests that they needed to have espresso in the restaurant before 10:30 so that it would be included. Well, then we were being charged for 3 euros for espresso in the mornings (in the restaurant before 10:30) because "only one espresso is included per person". We weren't informed of this until the moment when we ordered more espressos. This we found out, was the idea of the establishment to gauge more money out of us.
Fourthly, as many people checked in their front desk person did not show to the rooms, how the locks worked on the doors, where the rooms were, how to work the AC unit, or that the rooms were even clean. Many of our guests found their rooms still dirty from previous guests and many of us ended up cleaning our OWN rooms. Of course, the rooms weren't clean because they only had one nice woman working there, who was responsible for making us breakfast and cleaning and changing the sheets/towels daily. On top of that we found Martina's mom SCREAMING at this poor woman that I am sure they don't even pay enough to basically handle their entire establishment. How PATHETIC of BORGATA BALDAZZA to treat this woman so poorly when they leave her an INSURMOUNTABLE amount of work. Can you say slave labor?
Lastly, wifi sucked.
The only good part of our wedding week and our stay was that Martina did a really good job with our wedding day. We loved the decor, food, and she corresponded with all the vendors. She did her job and did it well.
Maria Pizzino
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14 Luglio 2024
6,0
Beautiful experience, they organized our wedding with particular attention to every detail, the ceremony in the olive grove and the dinner in the woods were magical and the food delicious,
Thank you all so much for making our day special
Angelo La Spina
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09 Giugno 2024
10,0
What to say!?
...wonderful location surrounded by nature..an oasis of serenity...excellent quality food..highly recommend...thank you for making this important day special for our little girl..we had a wonderful time with KINDNESS, WELCOME AND TASTE 😜😋
❤️❤️❤️❤️
Melina Barbagallo
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03 Giugno 2024
10,0
Beautiful day on May 1st spent having lunch with some friends. The menu included an excellent entrance buffet, 2 first courses, 1 second course with side dish and a dessert buffet. Drinks included. All very good. Welcoming environment, even though it was bad weather, we stayed inside the whole time. I recommend trying.
Fabio Licitra
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06 Maggio 2024
8,0