Bar Il Mattiniero In Valverde

04/04/2025: Sunday lunch to celebrate a birthday (open for us). Everything delicious and plentiful. Spectacular first courses, fabulous pumpkin and sausage risotto. Compliments to the chef

30/03/2025: Impeccable service up to a certain point, then something went wrong. Good sandwiches, as well as drinks. Excellent service, until we were alone in the restaurant (we were a little early for dinner time) but then the place filled up and something changed. Unfortunately the dessert arrived partly still frozen. It can happen, of course. But when it was pointed out, perhaps we hoped for a solution, but instead the response was that, since it wasn't done by them, it needs to be defrosted and this time perhaps it hadn't been done properly (evidently). Okay. Then it could have been replaced or returned to the microwave or at least removed from the bill. None of this. Well, it's not a place you go to get dessert but the way you deal with a little (constructive) criticism shows your professionalism. I like to think it was just a lack of attention due to the confusion caused by the sudden arrival of many people.