American Road Saloon In Erba

05/05/2026: This was our second visit – unfortunately, it will probably be our last. Our first visit was positive, but this time we were disappointed. Charging an additional €50 per person for spa access on top of an overnight price of over €200 felt exorbitant. We expected more from a resort of this caliber. Dinner also failed to impress. The Angus burger sounded promising but was a letdown: the meat was coarsely chopped, lumpy, and anything but tender. It simply wasn't worth the price. We were particularly disappointed with how our feedback was handled. We politely informed the staff that the food didn't meet our expectations, but received no real response. No explanation, no alternative, no replacement, no apology. In the end, we were left with a hefty bill and a disappointing experience. In our opinion, the pictures speak for themselves. We'll leave it to the community to decide whether the price and quality are in line. As guests of the resort, we would have appreciated at least a little more attention, goodwill, and appreciation.

02/05/2026: I spent one night at this beautiful property, staying in a Deluxe room. The room was beautiful, spacious, and very comfortable. The breakfast was excellent, with truly high-quality products. We also had dinner at the property's restaurant, and what can I say? Everything was truly top-notch, including the service and friendliness of all the staff. The spa experience was very relaxing and enjoyable, and the outdoor pool on the upper solarium was an added bonus. I highly recommend this experience, and I'll definitely repeat it.