Scopri il migliore ristorante di cucina vegetariananella città Baiso della Reggio nell'emilia

12/01/2025: I would like to point out that we did not stay in the hotel and therefore cannot evaluate it. We purchased a 2-hour SPA program in the wellness center for 4 friends. Well difficult to deal with such rude people. Absence of smiles, unfriendly manner from the first moment. Well, let's go into the locker room. Are we kidding? A "luxury" place where there isn't even a chair to sit on and you change standing on top of each other!? not to mention the fact that with only 2 showers we even had to queue to wash ourselves? Not even the municipal swimming pool... Okay, let's move on. We arrive at the SPA, nothing to say about cleanliness and adequate structure but be careful!!! don't expect a real SPA, it's the classic hotel minispa, very small and with just the essentials. Anyway, let's move on again, after all we are here to spend a nice afternoon with friends. No, this is not possible because in the room with the hydromassage (basically the only place where you can stay for a long time because I challenge anyone to stay in the sauna for a long time to roast) you cannot talk except whispering because it is evidently not soundproofed and talking would disturb you who does the massage upstairs. FOLLY. Fix the structure, it can't be a guest problem if you can hear what's happening downstairs in the massage room. Or put on some damn relaxing music because relaxing doesn't mean you're dead. But even here we would have come to terms with it if it weren't for the fact that we were reprimanded several times in a rude manner by an operator who perhaps thinks she is the governess of a Swiss boarding school. Well, once we're ready to go we want to at least clarify the situation. But we find ourselves in an empty reception, or rather with 2 poor desperate people who have been waiting for 45 minutes to be able to pay. They knocked on all the doors, called, activated the sauna alarm (without anyone worrying) but nothing, the desert. After a long wait, an operator comes down the stairs and says that they were busy giving massages and that's why they weren't there. Conclusion: if the place is not suitable for groups but only for couples then don't accept reservations like this... and in any case there are differences between a spa and a Zen center. It would be enough to specify that entry is only allowed to mummies.

11/01/2025: Winter afternoon in the SPA/wellness, everything was very good: structure, staff, service🔝, the only flaw, but unfortunately this is not the responsibility of the property to choose the customers!!! There are many rude people who do not know the culture of relaxation / SPA, which is to be understood as a place of rest and "regeneration". Unfortunately in Italy there are still many rude people, in this case rude people who would be better off going to the bar to chat, laughing, screaming….ooooooohhhh IT IS NOT A MUNICIPAL SWIMMING POOL nor the Romagna Riviera in summer. A group of 3/4 VERY VERY BAD D U C A T E girls!! Furthermore, congratulations to the staff for how they handled the situation.