Scopri il migliore ristorante di cucina americananella città Aprica della Sondrio
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6,7
180 Recensioni |
Penak Burger
Aprica
07/01/2025: On Saturday January 4, 2025, around 3pm, I entered this place with my family. I asked an older lady behind the counter if they had four free seats. At my request, he asked me what we wanted and I replied that we would like to have an aperitif. With a raised eyebrow, as if I had made an unusual request, he replied rudely: "What does an aperitif mean?" After I repeated the request a second time, he responded the same way again. From the tone of his voice and his expression, I immediately understood that he didn't like giving us four seats just for an aperitif and I therefore decided to leave the place while thanking him ironically. The lady, laughing, moved away behind the counter towards a waitress who was following the scene.
I understand that it is more profitable for the restaurant to have customers who consume a complete meal. However, there are far more courteous and professional ways to communicate this preference to guests, rather than making them feel uncomfortable in front of others present. The welcome received was extremely unprofessional, I would even say unacceptable and shameful. Unfortunately, this place lost the opportunity to have regular customers, since we were not just tourists passing through...
05/01/2025: Very welcoming place, very helpful staff. Very good meat and well hunted by the owner km 0. Clean bathrooms, reasonable price on most products.
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